[Resolved]  Reliance Big Tv — NO ONE TO ATTEND COMPLAINT AFTER TAKING CONNECTION

I HAD TAKEN 3 RELIANCE BIG TV (BIG ONLY IN NAME) CONNECTIONS IN SEPTEMBER,2008
AND RECENTLY GOT IT RECHARGED IN SEPTEMBER 2009. I HAVE SUBMITTED THE WHOLE PAYMENT FOR ANNUAL SUBSCRIPTION FOR ALL THE THREE CONNECTIONS COMBINED. IT WORKED OK FOR TWO MONTHS IN ALL THE THREE CONNECTIONS. BUT THEN FROM 15TH NOV.2009 , IN THE LAST/THIRD CONNECTION IT STARTED SHOWING PLEASE SUBSCRIBE TO CHANNEL IN EVERY CHANNEL . THE FIRST TWO ARE WORKING PROPERLY BUT THE THIRD ONE CONTINUED LIKE THIS. I WAITED FOR A DAY/TWO. THEN I TRIED TO THE TOLL FREE NUMBER. THEY SAID IT WOULD RESUME IN 4 HOURS. BUT 24 HRS. PASSED NOTHING HAPPENED, SINCE THEN CALLING TO CUSTOMER CARE TOLL FREE NO. HAS BEEN MY DAILY DUTY. THEY DIVERT TO ANOTHER NUMBER AND ASK TO KEEP THE RED LIGT ON AND AGAIN DIVERT TO ANOTHER NUMBER TAKING AT LEAST HALF AN HOUR DAILY. AS IF I HAVE NO OTHER JOB. AGAIN THE OTHER DAY WHEN I TELL ABOUT MY COMPLAINT THEY SAY NO COMPLAINT HAS BEEN REGISTERED, AGAIN THE WHOLE PROCESS IS REPEATED . THIS HAS HAPENED NOT ONLY TWICE-THRICE BUT REGULARLY SINCE 15TH NOV. NOBODY IS THERE TO ATTEND OUR PROBLEM ONCE THE ANNUAL FEES IS PAID. I HAD TAKEN THE CONNECTION HAVING FAITH IN BIG NAME OF RELIANCE COMPANY. BUT LAST 11 DAYS HAVE BEEN A NUISANCE I AM BANGING MY HEAD AGAINST TV CALLING THE CUSTOMER CARE DAILY TWO-TWO TIMES BUT NOTHING HAS BEEN DONE TILL DATE. BUT NOW I DEEPLY REGRET HAVING GOT OUR CABLE CONNECTION CUT AT LEAST THERE WERE PEOPLE GIVING MUCH BETTER SERVICE AND WE KNEW WHOM TO CONTACT. HERE IN RELIANCE BIG TV WE EVEN DONT KNOW WHOM TO CONTACT ND IF WE DO THEY MISGUIDE US SO MUCH. SHAME ON THE OWNER AND HIS SERVICE. I WOULD SUGGEST TO WHOLE INDIA SAY NO TO BIG TV. ITS A !!!

WORST OF ALL AFTER MAKING ALL THE PAYMENTS THEY SOMETIMES SAY YOUR ACCOUNT IS LESS.

THIS IS HOW RELIANCE ADG GROUP WORKS..

Big TV Subscribers: Prashant Negi.

Here I would like to mention that a number of my friends who were keen on BIG TV backed out on realising that this particular channel is missing. They opted for 'AIRTEL' instead and are happy with it.

Initially please subscribe to channel message was being displayed now its just blank. Now
My request is that please let me know, whether u r going to correct the system services or not. If yes, when? Otherwise i intend throwing away your dish antenna & getting some other system installed. It will be too sad, if I lose my money & faith in the most trusted name in the industry.