[Resolved] Reliance Big Tv — Worst customer care services | |||
I have purchased Big TV In july 2009.its poor services ,reception,and display made me to discontinue its servicers for the last three months but rescently i receeved a call from the customer care services Jammu requesting to get it reactivate my connection and assured of its best services and promised about the rectification of the problem within 24 hours.The request no of my complaint was regestered under no[protected] dated[protected].But the complaint is unattended till to-day even after making payments for its reactivation.I have been repeatedly requesting the customer care center Jammu on phone for rectification of problem but without any results.My I D No is[protected] I think the Big TV from reliance is the biggest fraud and is just minting money and also giving trouble to the poor customers when its owners Like Mr. Anil Ambani must be enjoying some where in a luxury room in Mumbai with out any knowledge what his customers are feeling about his company. I hope UR form will definitely take my complaint to the relvent corners for its redressal. Regards, Dr.Altaf A Baba Takyabal Sopore Kashmir India. Cell;[protected] E mail;[protected]@yahoo.co.in Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
no one should take this hell set.
15days over but no engineer come for installation.
customer care people playing with customer.
all are bloody fellow.
my personally advice to my friend dont do blunder mistake
to take this set bigtv.
15days over but no engineer come for installation.
customer care people playing with customer.
all are bloody fellow.
my personally advice to my friend dont do blunder mistake
to take this set bigtv.
i can only say this is the worst customer care service, i have recharged my smart card with 200 rs and than call the customer care for activate the pecks after 24 hours they written my compliant because they were not able 2 activate the pecks they promised me to solve it in 48 hours. after 48 hours they again generate a new compliant for the same thing after 5 days they are saying that your compliant in solving status still they are not able to tell that how much time they require.
Reliance Big TV — worst company in terms of customer care
last year i bought areliance bigtv settopbox. they told me it would be installed in 48 hrs. it took nearly 20 days fro the installation. next, one day the settop box was not powering on there was a fault in the ac adapter. infromed reliance bigtv curomer care. problem was not solved i kept calling but everytime i got a new complaint no this went on for 2 months! even then it was not solved i bought a new ac adapter from a nearby electrician. and its 5 months now from lodging the complaint but i ve not heard of any one from their side. they just fool innocent people and make money, not interested in customer satisfaction.dont ever go for any reliance product in your life.
BIG TV — BIG TV worst services
I am a Big TV Costumer. At the time of selecting your service I thought that Reliance is better in service when compared to Tata or Dish, but now I feel BIG TV service/customer service is worst DTH service in the world. This is very bed, I thank Tata is realy best DTH in india, BIG TV is nerver provide service in time and customer care executive not know all things every service like recharge through credit card is very poor balance is update after 2 days instead big tv claim balance is update within 2 hours this is realy very strained. once my disk is not working properly may be his location is slightly change because of rain or some reason BIG TV charge rs 750 only for this thing I AM SUNIL BHAGWAN YADAV MY SETUP NO IS[protected] I HAVE A COMPLAINT THAT I WANT TO DEACTIVATE MY ADDED ONE CHANNEL THAT IS NEO SPORTS AND AT ITS PLACE I WANT TO PUT A NEW CHNNEL TAHT IS STAR CRICKET PLEASE DO ITS AS SOON AS POSSIBLE TODAY IT SELF
I AM ARVIND SINGH I HAVE A COMPLAINT THAT I AM A CUSTOMER FROM 15TH MAY THIS YEAR FROM MORE THAN A WEEK MY ADOPTER IS NOT WORKING I MADE A COMPLAIN TO CUSTOMER CARE BUT TILL DATE NO PROPER RESPONSE WAS OFFERED MY SETUP BOX NO IS[protected] PLEASE TRY TO RESOLVE MY PROBLEM AS SOON AS POSSIBLE SO THAT I CAN ENJOY THE SERVICES OFFERED BY THE COMPANY.
Customer care executives do not attend calls.
There is no arrangement of lodging complaints or for making queries on internet.
Customer is forced to here unwanted details before arrangement of connecting to customer care executive& that is the most irritating part of the exercise AND then no response, nobody is there to attend.
IMPROVE MR.AMBANI
Detail of revised packages not updated till now.
Sept.11, 2009 11.36 AM
There is no arrangement of lodging complaints or for making queries on internet.
Customer is forced to here unwanted details before arrangement of connecting to customer care executive& that is the most irritating part of the exercise AND then no response, nobody is there to attend.
IMPROVE MR.AMBANI
Detail of revised packages not updated till now.
Sept.11, 2009 11.36 AM
service disconnection due your customer care mistake, we are suffering from 04.12.09 my samrt card no.[protected].
from that day (04.12.09) onwards we have lot of complaints given, but not attended properly and also worst customer service . this problem till to day (26.12.09) it is not solved. how is your customer service( it shame full for you). this is worse never before.
your are cheating the customers. we are calling to so many times
but they are connecting to higher officer but they are not lift the phone.
bad, worst and not answering properly
from that day (04.12.09) onwards we have lot of complaints given, but not attended properly and also worst customer service . this problem till to day (26.12.09) it is not solved. how is your customer service( it shame full for you). this is worse never before.
your are cheating the customers. we are calling to so many times
but they are connecting to higher officer but they are not lift the phone.
bad, worst and not answering properly
you r true
Reliance Big TV — No response customer care service
Dear Team, I tried your paid and toll free number but no response your side . I was angry with this kind of no response customer care service . I don’t want your service at all. Rgds Swayam Arora ([protected])Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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BIG TV — Ultra worst customer care
I bought the BIG TV for 2190 and one crap technician installed Telugu package instead of the tamil package without our consent. We kept calling the customer care for about 4 days and till now we keep getting the reply as "within 24 hours your issue will be resolved". As usual reliance started their own way of marketing. Because of poor cable network only i bought this crap set.