[Resolved]  Reliance Big Tv — Recharged via BIG TV IVR system using card but

Address:Thane, Maharashtra

Hi,

I recharged my BIG TV account Rs. 500/- using IVR system of Reliance Big TV through my SBI Credit Card.

Amount has been deducted from my SBI Credit Card and showing in my unbilled amount as

Transaction Date :02/01/2011
Description: Reliance Infocomm Limi Navi Mumbai MAH.
Amount:500.00

When i called the big TV cutomer care they are saying we do not have any ref and said i cannot help on this.
I logged complain (Request No:[protected] by giving the auth id which is given by SBI Card Customer Care.

I have recharged success message on my Mobile saying "your Account has been recharged with Rs. 500.0"

Please look. Is it possible to get return money from Reliance Infocomm.

Regards
Shivkamal Sharma
contact: [protected]
BIG TV Smart card no is:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Reliance Infocom — big tv service not given

I paid amount of rs 400.00 on 14.04.2010 through my HDFC. Credit card and my services of DTH restarted. but on 23.04.2010 the services again disconntected. due to urgency i again paid rs. 200.00 through my HDFC credit card . THEN i AGAIN AND AGAIN informed the situation, but on 28.04.2010 my services were disconnected. thus till today after paying rs 600.00 my sewrvises are disconnected. either pay my all money back or resume the services, with compention of 1400.00rs. as I have to take local cable connection.
Dear Customer,

Please share your smart card no and location details and we will help you get the issue resolved as soon as possible.

Regards
Reliance BIG TV DTH

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