[Resolved]  Reliance CDMA connection — Deduction of money without using it

Address:

West Bengal

I am holder of the number "[protected]." From 2 months i am facing many problems in this no. as "MONEY DEDUCTION" without any usage from my side. Before they generally cut amount for "Caller tune, Shayari pack etc." The same problem my cousins also suffered who is using reliance CDMA. But now they have crossed all the limits they deduct around RS.139.30 from my no. between 7th to 9th feb'11. I called in 198 for complain register but more than 3 days they are saying "i cant take your complain as our server is down". Then finally i registered my complain in nodal office of Relaince but from there they replied your money is deduct for sending SMSes but in my no. i have already activated free sms pack on 30th jan'11. Now they are saying i have send smses in 5 digit govt. no.'s which charges are high but i can assure that in between 6th to 9th feb'11 i did'nt send any msges in that type of number and i am asking about to give the details of sending msges they are failed to do so and replying we are unable to see details.I make them understand but they are not listening to my words they just cut my line. Now they have credit only RS.50 in my account.

I want my full money back which now is remaining more around RS.89.30 only.I hope you will help me in this regard. I'll be highly obliged. Please solve my problem as soon as possible.

please contact me in [protected]@yahoo.co.in or above provided number.