[Resolved] Reliance CDMA — false charging and not refunding back money | |||
Dear Sir, I am student and using cdma prepaid reliance connection [protected]. I want to say that i am highly frustrated now as reliance activates me unwanted services without my permission. I want to say that few days before i logged a complain of false charging of 138rs.I got my refund back by your help.After some days reliance again activated service of 260rs without my permission.On calling to customer care they remained arguing that this service has been activated by me and they did not logged my complain.I told him that DND service has been activated on my mobile.then he told me that i called to Mr. Rajnish and asked him to activate service of 260rs.But it was totally a lie i have not called anyone for activating this type of service.I was highly frustrated by this type of act from customer care.Then after complaining to nodal officers i got my refund back and a message asking for sorry for wrong deduction. I want to say that this has not stopped yet. Now on 2June2011 they had activated me caller tone charging me 10rs.I agained called customer care but it did not logged my complain and said that caller tone has been deactivated but i will not get my refund back. Again on 04June 2011 same thing happened and they false charged me 10rs again and same story continued . on 09th June 2011 i again got a message from reliance that caller tone has been deactivated on my mobile.i again called reliance customer care and talked to floor supervisor Mr. Kaif azmi and Team Leader Mr. jitendra kaul but they did not logged my complain.sir from last 15 days this act is is continuing.Reliance activates services on my mobile .i call to their customer care and waste my 5-6 hours.Then i get my refund and after 3-4 days they again activate services on my mobile.Now again they are saying that they will not refund my money back.Please say to reliance don't false charge to their customer and mentally frustrate them and give their refund back.If this continues reliance will just loose their loyal customers. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Reliance CDMA — Activating services by reliance without permission, and not giving refund
I am Amit Bhandari.My reliance CDMA prepaid number is [protected].I want my money refunded as you have activated 3 services in my mobile without my permission.
The service names activated to my mobile number are
1) supersaver -- 59rs
2) aaj ka vichaar--30rs
3) super combo--49rs
Upon calling to your customer care they just say that this service has been activated by you.
But i neither pick up your call (telemarketing) nor i message you.
I am mentally harassed by your customer care.And the last option left to me is go in court against this bullying, false charging, not launching the complain.
I just want my money refunded as this service has been falsely charged on my mobile.I can not leave the 138 rs as it is.
I have logged a complain on 28th may 2011.My complain number is[protected].Its already 2 days and i have not got any solution.
Kindly do the needful as soon as possible
Thanks & Regards
Amit Bhandari
Mob: +91-[protected]
E-mail:[protected]@gmail.com
Reliance — false charging of 138rs and not refunding back
I am Amit Bhandari.My reliance CDMA prepaid number is [protected].I want my money refunded as you have activated 3 services in my mobile without my permission.
The service names activated to my mobile number are
1) supersaver -- 59rs
2) aaj ka vichaar--30rs
3) super combo--49rs
Upon calling to your customer care they just say that this service has been activated by you.
But i neither pick up your call (telemarketing) nor i message you.
I am mentally harassed by your customer care.And the last option left to me is go in court against this bullying, false charging, not launching the complain.
I just want my money refunded as this service has been falsely charged on my mobile.I can not leave the 138 rs as it is.
I have logged a complain on 28th may 2011.My complain number is[protected].Its already 2 days and i have not got any solution.
Kindly do the needful as soon as possible
Thanks & Regards
Amit Bhandari
Mob: +91-[protected]
E-mail:[protected]@gmail.com
i have got 138rs refunded.i hope this does not happens in future again..
i have got 138rs refunded.i hope this does not happens in future again..
Dear Sir,
complain number is[protected].
I am Amit Bhandari.My reliance CDMA prepaid number is [protected].
I am highly frustrated by your services.You have deducted 260rs from my balance directly by activating me the service which i don't want
I want my money refunded as you have activated unwanted and uselessservices in my mobile without my permission.
The service activated is as followed:
1) caller tune rental rate (R world event)---260rs
On calling to your customer care they were very pathetic to talk with.They just remain arguing and not ready to log my complain.Their name is Mr. Arvind Jangid and Mr. neeraj kumar.
After calling to your customer care several times i got my complain logged and my complain number is[protected].
This is to just bring in your notice that if my money is not refunded the copy of this mail will also be used..
Thanks & Regards
Amit Bhandari
Mob: +91-[protected]
E-mail:[protected]@gmail.com
complain number is[protected].
I am Amit Bhandari.My reliance CDMA prepaid number is [protected].
I am highly frustrated by your services.You have deducted 260rs from my balance directly by activating me the service which i don't want
I want my money refunded as you have activated unwanted and uselessservices in my mobile without my permission.
The service activated is as followed:
1) caller tune rental rate (R world event)---260rs
On calling to your customer care they were very pathetic to talk with.They just remain arguing and not ready to log my complain.Their name is Mr. Arvind Jangid and Mr. neeraj kumar.
After calling to your customer care several times i got my complain logged and my complain number is[protected].
This is to just bring in your notice that if my money is not refunded the copy of this mail will also be used..
Thanks & Regards
Amit Bhandari
Mob: +91-[protected]
E-mail:[protected]@gmail.com
sir i have got my refund back..but i hope this kind of things will not happen by u in near future
i think reliance is just a cheater.The above complain is not resolved yet and reliance have activated 1 more caller tune service without my permission and deducted 15rs.
I talked to Mr. Arvind Jangid (reliance customer care executive).While i was asking him to unsubscribe the service he activated 1 more service on my mobile.Please take appropriate action against him and refund me my balance of 15rs.and 1000rs for mentally harassing me again and again
I talked to Mr. Arvind Jangid (reliance customer care executive).While i was asking him to unsubscribe the service he activated 1 more service on my mobile.Please take appropriate action against him and refund me my balance of 15rs.and 1000rs for mentally harassing me again and again
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REliance CDMA No. — Money DEducted Falsely
dear,from no. [protected] every time fasley amount is being deducted, now by the june 4, 2008 at 2:30 again Rs 30 deducted,
plz see it becuase regular base it is being deducted.
thanks