[Resolved]  Reliance Communications — Not able to get my old no back

Address:

Andhra Pradesh

My mob no is [protected]. I lost my mobile and it was a samsung SCH B209 and I went to the nearby Reliance store ROAD NO.76, PLOT NO. 1, PHASE III, JUBILEE HILLS HYDERABAD. They asked for ma ID proof Gave my Pan card and then they said my name is not matching. I was like what???? How is it possible I only have one name and I remember giving the same Pan card as the ID proof and i do not have any other proof. I told them listen this is the number and this is my name how can my name be incorrect in your details and they asked my address and i gave the address they were like even this is wrong. I told them my DOB they did not tell anything said your name should match I thought maybe i will call customer care. I called them on [protected] and wasted 14 rupees and 30 mins of my time and talking to a guy called Naresh kumar who said he is the floor supervisor did not if he is the supervisor or the Suppport person for the team or someone who takes Escalations on the floor he came back and he said I do not have any other Option Sir but you need to find your name. What I already know my name It is Anish Vinju and in the pan card it is Anish Vinju Arul Mony He said he does not have any other option and i need to find the name which was given i told him again and again as this is the name and i did not give any other name and how in this world will i find another name. Can I make up my name??? Can i guess my name??? He said it is not possible and you have to find the name and call us we will block the card. I need my number back and I have the CDMA package which i purchased along with the bill of 1300 + the SIm card package which has the number on it. What else can i do how do it get my number back.
Anish