[Resolved] Reliance Communications — My recharge of Rs. 88 eaten by RCom | |||
I have changed the service provider for my wife's mobile no from Uninor to Reliance GSM, both being prepaid. It was an easy task to do. The mobile no is [protected]. But recharging seems to be a hard way with Reliance. The last recharge to the above mentioned mobile no was for Rs. 88/- under plan voucher where the user must get Rs. 90/- talk time with 30p/min call charge. Here's the link http://www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html. Just select GSM>>Kolkata>>Plan Voucher. The initial benefit #1 mentioned that Rs. 90 Talk Time will be provided. I have recharged with the amount through Paytm.com website who works very well in regard to recharging. To my surprise my wife got an SMS saying the mobile is recharged with Rs. 0.01 talk time and my complete Rs. 87.99 is eated by RCom. I don't understand why RCom being such a big telecommunication service provided works in such a manner. If there was no such recharge left then they must not have advertised in their website. Can you please help me. Manish Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I recharged my account with 95 Rs on 24 oct 2008, from this rechage according to your information & i got your sms as well on my no [protected]. I would get life time validity but inspite of being recharged i did not get life time validity. I did contact on your custumer care no.*368 but i did not good respons from them. and they gave me only request no.78905241, 79016713, 79082772, 79259800 it all request no i got from your side but i did not get my solution yet, so please solved my problem other wise i gonna take some leagle action against u. i hope u will solve my problem as soon as possible.thank u.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Communication — no recharge
I have made payment for recharge of my mobile no. [protected] through net banking vid transaction no.[protected] dated 14/11/2008 ref no. [protected]. through HDFC BANK LTD.Till date I have not recieved any credit in my mobile account.
Pls credit the same in my mobile.