[Resolved]  Reliance Communications — Refund of Money of not successful recharge

Address:Madhya Pradesh

HI

on 31/1/2012 I recharged with rupee 30 on " [protected]" and giving Email ID :- " [protected]@rediffmail.com " by Paying online through Net banking through a account of Allahabad bank of account number ' [protected] '.
But I did not received the amount in my number and I also not received any mail. and my money is not returned to me.
And I also mail the same matter to Reliance customer care on email id - '[protected]@relianceada.com ' .

So I am expecting that soon my money will be refunded.

Please help to get out of this problem.

ASHWANI KUMAR


[protected],[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance Communications — Recharge not done and money also not refunded

I recharge my mobile no. [protected] of Rs 23 on 04.11.11 from www.freecharge.in but up till now it is not recharged. i complain to www.freecharge.in

But they told " As per conformation received from your operator your transaction for the mobile no. [protected] for Rs. 23/- was successfully done. We are just a mediator between you and your service provider. Request you kindly contact to your service provider (Reliance) for the same. Your operator transaction id is [protected]."

I called to Relaince CARE, they told your recharge is not done. Please refund my Rs. 23 as early as possible.
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,
RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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