[Resolved]  Reliance Communications — Number Terminated

Address:

South Delhi, Delhi

Just now I have again visited Lajpat Nagar store but they told me to contact local dealer from where I bought this SIM…..and dealer is telling me to visit reliance customer care.



Thanks & Regards
Rajendra Singh
[protected]

From: Rajendra Singh
Sent: Tuesday, January 31, 2012 12:30 PM
To: '[protected]@relianceada.com'; 'gsm.[protected]@relianceada.com'; 'Rcomappellateauthority.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'
Subject: RE: RE:'Reliance=[protected]' Reference to your e-mail

Dear All,


After this mail I had visited Lajpat nagar Web world--They told that they don’t have form hence I had to visit Nehru place Reliance Store.

Nehru Place store manager told me that they can’t accept form since it does not comes under their work and they diverted me to Green Park…..but why?


Worst experience I have ever faced in my whole life….can someone help me?



Thanks & Regards
Rajendra Singh
[protected]

From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Monday, January 30, 2012 6:46 PM
To: Rajendra Singh
Subject: RE:'Reliance=[protected]' Reference to your e-mail

Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding service reconnection.

We regret for the inconvenience caused in this regard.

Kindly note that, as per our record the given number is in terminated state. Hence, we are unable to process any request from our end. So, please contact the nearest Reliance Web World so, that one of our executives will assist you better in this regard.

Your co-operation and patience in this regard will be highly appreciated.

Regards,

Vasanth
Customer Care
Reliance Communications Ltd

For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.


-----Original Message-----
From: Rajendra Singh
Date: Monday, January 30, 2012 09:54 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: gsm.[protected]@relianceada.com (gsm.[protected]@relianceada.com); Rcomappellateauthority.[protected]@relianceada.com (Rcomappellateauthority.[protected]@relianceada.com); Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com); Rajendra Singh (rajendra.[protected]@gmail.com)
Subject: Services Deactivated without any Information/Notice/[protected]

Dear Sir/Madam

Please be informed my Reliance Number [protected] has been deactivated without any information and notice which is a unfair activity from Reliance.
Request you to please activate my number by today(30/01/2011) otherwise I am going to launch a complaint against you in consumer court and post in online on blogs and Facebook, after that I’ll also ask for Compensation.

Also I had called you at 9:45 AM and your customer care agent has disconnected my call instead of solving my problem.

Call me on given number and resolve the issue

Thanks & Regards
Rajendra Singh
[protected]
[protected]