[Resolved]  Reliance Communications — VAS one 97

Address: Bangalore, Karnataka

Hi Sir/Madam,


I'am using Reliance GSM mobile # [protected], From 21st Sep onwards daily 20 Rs is deduacting from my mobile with out use. I'am getting the message like Amount charged for VAS one 97 GSM Rs:20.00. I didn't get any subscibe to this value added services. Even if i calls Reliance customer care also no one responding. I came to know that so many users facing this problem. Pls do favor.


Regards
kiran
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Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care
hi my mobile no is [protected] i did not activate any VAS, FOR PAST FEW DAYS RS 1 HAVE BEED DEDUCTED, NOW SUDDENLY RS 10 HAVE BEEN DEDUCTED FOR VAS ONE 97 WHICH I DONT EVEN KNOW WHAT IS THIS, ALSO CUSTOMER CARE NOT AVAILABLE, AND FINALLY THROUGHOUT THE DAY I HAVE BEEN RECEIVING SO MANY SERVICE CALLS, PLEASE HELP, I HAVE ALSO SUGGESTED MY FRIENDS TO BUY RELIANCE SIM.. BUT IT SEEMS TO BE HORRIBLE EXPERIENCE FOR EVERYONE SINCE ALL HAVE ATHE SAME PROBLEM, DO TELL ME WHAT TO IS THE SOLUTION, ELSE CAN I FILE A CASE .

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