[Resolved]  Reliance Digital Ambi Mall — Voltas AC installation

Address:

Gurgaon, Haryana

I purchased two Voltas split AC last Thursday 05th May 2011 from Reliance digital Ambi mall and were delivered on Friday. However, instalattion is not yet done as promised at the time of purchase. Reliance Digi were running an offer providing free installation but I discovered that only Voltas Technicians will install and not Reliance. Hence is the confusion and delay, as I called Reliance Didigta numerous times[protected], 4029161, 4029162 etc) but no response and action has been taken by the Store. Finally I called Voltas regional head and explained him the situation and he agreed to attend and get the ACs installed.
It is a shame that such big brands do not comply with what they offer. Till date I did not receive any response back from Reliance eventhough I dropped 3 e-mails at their ID, i.e. '[protected]@resq.in'.