[Resolved]  Reliance Digital Retail Limited — Fraudulent Sales

Address:

Chennai, Tamil Nadu

Hi, I recently purchased a Samsung Washing Machine WT9207AG( Semi-automatic) and Samsung Refrigerator Frost Freeze RT26HCLB1 (255 litres) on 1-1-2011 on Reliance Digital Retail limited, Meco House, Anna salai, Chennai Branch. While the sales person was explaining me about the product, he informed me about an offer that If I spend about Rs 15000 to 30000, I am entitled to get a free Motorola mobile from them. after billing me for Rs 25510.61. that person informed they do not have tha cell phone with them, by 4th of January they will have the cell phone at their store, but every time I call or visit the store, they say they have not received it. they ask me to come after a week, everytime I go. Its been more than 20 days since I purchased them. Moreover, the products which I purchased are not as good as what they showed me in the showroom. we are not happy with the service provided to us. I spoke to several representative in the stores named Divya, Mary. no one seem to care about it. POOR SERVICE AND FAKE PROMISES made to make sales on NEW YEAR. I am disappointed. the invoice number :[protected]. Please do the needful. They should let the consumer know beforehand about what they got and what they can do. All seem to lie just to make money on an auspicious day. I want to lodge a complaint regarding this. Please do the needful