[Resolved]  Reliance Digital Tv — Fraudulent by Service Engineer & threatening of dire consequences

The following email sent to the Reliance Digital TV CustomerCare ----
I put installation request for Reliance Digital TV Smart Card number[protected] on 08/03/2013 vide Service Request ID[protected],& till date it is not installed, though you had promised to install it within 48 hours. I had recharged Rs.350 for installation in this condition that you are going to install it within 48hours, since I had a family occasion on 10/03/2013. Ironically I am o

Next your service engineer asked for Cash money( which is totally fraudulent) ,& I have complained you regarding this earlier, which you promised to investigate.

Seeing the service quality of yours & the kind of fraudulent employees you are associated with, I decided to terminate the subscription with you on 10/03/2013 & asked for a refund of Rs.650 which is recharged to my subscription through online banking from my Kotak Mahindra Savings A/c.-[protected], requested you to reverse the amount to my Bank Savings A/c. Though you have acknowledged my earlier 2 emails, but still I have not got the refund in my Bank A/c.

Last of all today your service engineer called me up from a mobile number -[protected] & asked if I want to install my Reliance Dish TV (this service engineer only called me up from this mobile number on 08/03/2013 asked for Cash money). Then he started abusing about that I have complained against him, & later on he started threatening me with dire consequences. In this situation, my humble request to you, to kindly look into the matter, & give me justice. My family is very scared with this incident & we called up the customer-care number & described the whole event, where the customer-care officer new service request No.[protected].

This entire event have made such impression about your company that I am no way in a mood to keep any kind of relation with this
1. Please refund my money of Rs.650/-
2. Please give me a justice about the threatening of dire consequences to me by your service engineer, or I request for Police protection on the same through my counsel.