[Resolved] Reliance Digital — Rude, Pathetic behaviour with Customers | |||
We are about to purchase few IT Accessiores. Requested Mr. Anjani kumar Raja, Jr. Sales Associate to help in this regard. But Mr. Joshi Khan Pattan, Department Manager denyed to give Quotation as they don't have policy of giving quotations to IT Accessories I contacted Mr. Sesha Sudhir Pyaraka, Store Manager of Vijayawada Reliance Digital solved my problem and Helped to get Quoation We never expected this kind of pathetic and attitude behaviour in Reliance Better to train your team with normal behaviour and make them learn how to intreact with customers Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear sir,
I have purchased one samsung mobile for Rs.7250/-, in your new Store at whitfiled road phoenex mall on 26.10.11, at that time your sales person is told that you will get 0% for EMI transaction if convert and only service charges of Rs.1.5% will be charged . I seen last month my credit card statemnt of City Bank Card No. [protected]. I have seen and surprised that You have charged Rs.999 as a EMI Conversion charges + 164 service tax. Because of your offer we have taken mobile otherwise i will get better offer than your store. And it is seen that you have charges 16% interest for the same. We have visited your store three times but your manager is telling in bad languages and he is not accepting the wrong thing done by your store. Transaction ID [protected] conversion fees and EMI [protected].
Kindly look into the matter and resolve the issue, for not giving much truble to me.
Thanking you,
Yours Sincerly
Nizamodding jahangir
I have purchased one samsung mobile for Rs.7250/-, in your new Store at whitfiled road phoenex mall on 26.10.11, at that time your sales person is told that you will get 0% for EMI transaction if convert and only service charges of Rs.1.5% will be charged . I seen last month my credit card statemnt of City Bank Card No. [protected]. I have seen and surprised that You have charged Rs.999 as a EMI Conversion charges + 164 service tax. Because of your offer we have taken mobile otherwise i will get better offer than your store. And it is seen that you have charges 16% interest for the same. We have visited your store three times but your manager is telling in bad languages and he is not accepting the wrong thing done by your store. Transaction ID [protected] conversion fees and EMI [protected].
Kindly look into the matter and resolve the issue, for not giving much truble to me.
Thanking you,
Yours Sincerly
Nizamodding jahangir
Hi Deepthi,
As you are also worked with us for 1 1/2 year in Reliance Digital as a Department Manager at Patamata, Vijayawada store. You know the policies better than us.
Kindly check your previous experience index before complaining about others on sites. Anyways, you got the quotation with the help of Mr.Sudhir.
Regards,
Joshi
As you are also worked with us for 1 1/2 year in Reliance Digital as a Department Manager at Patamata, Vijayawada store. You know the policies better than us.
Kindly check your previous experience index before complaining about others on sites. Anyways, you got the quotation with the help of Mr.Sudhir.
Regards,
Joshi
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Digital Services — rude behaviour
Our Telephone no.[protected] attched with broad band but from 4th. sep'2009 our broadband has been out of order. We many times call to Local Exchange regarding our problem. But result zero as yet. When our staff personally met with S.D.E (Broadband) Mr. Kanoujia , " Mr. Kanoujia said if you will raised complain here, your braodband will not start till one weeek". Again we met with G.M (Mr. Shukla) and told him about this type of happening. We also raised complain at your call centre (Complain No. 29565 dt. 19/9). Mr. Kanoujia (S.D.E, Broadband) used un official work before us and our staff. We are very frusted with his rude behaviour. Mr. Kanoujia threat " If you will raised complain against me , Your broadband will never start."