[Resolved]  Reliance Energy — High Bills Faulty Meter, BAD CUSTOMER CARE

Address:

Mumbai Suburban, Maharashtra

Regarding Reliance Energy Customer Care bad service and exteemely high bills.

My Complaint no.[protected]
For Account no.[protected]

I have filed numerous complaints in the last 4 years regarding my high bills from reliance energy and have not been helped by their customer care center. I filed one again after receiving a Rs 33,000 bills for the month of June 2011. They even sent me an acknowledgement email sent on June 20th with a complaint number and to this day I have not received any follow up.

I recently had an electrician check the meter and he informed me that the meter is faulty and the pulse rate is extremely high even for my flat and the appliances in it. He stressed that Reliance needed to come out and investigate this IMMEDIATELY.

Kindly help me get to the bottom of this as I refuse to pay Rs 33,000 for the month of June for reliances faulty meter which they refuse to check and claim that the meter is fine. I would also like to make sure I am credited for all the excess money that has been charged to me over the last 4 years.

Thanks,
Bindiya Chawla