[Resolved]  Reliance Fresh — Misbehaviour of Staff & fake assurance

Reliance Fresh — Frequent Misbehaviour of staff

Myself Suman Bansal working as Finance Manager in Tata Shaktee GC Sheets (Tata Steel Limited) in Hisar (Haryana), purchased some pkts of Red Lable Tea in 100 gr pack on 21.12.08 from Reliance Fresh Hisar (Jindal Chowk). On these packs parachute oil 50 ml was free. But the same was not available at the time & they assured to give me in 7 days.
I regularly visit reliance store & while purchasing I used to ask for my packs. But there was not only poor response of staff also they misbehaved with me. This is not the single time they did to me. They used to abuse in routine & it is habbit of these illitrate staff specially forman Mr. Bhupinder Nehra, Hisar. He clearly denied to give me the scheme & said take it from Mumbai & do what you can?
Is this the way to talk with customer? Such type of people should be KICKED out.

sir,
i am ishan jain purchased some sweet corn from the reliance fresh, opp.raffel tower, anand bazaar, indore
and bill was generated .In same day i went again to purchase few sopas and bill was generated for Rs 46.10 and Mr prakash generated the bill and he generated for Rs47, on asking the full return, he misbehaved and said do what u can i wont return your money .on asking about regional manager he said that he is not there and do whatever but i wont give you the number.NOW TELL ME IF THIS IS THE ATTITUDE OF YOUR SALESMAN WHY WOULD SOMEONE GO INTO YOUR STORE .JUST KICK THAT GUY OUT OF YOUR STORE

sir,
I purchased some soaps from the reliance fresh, opp.raffel tower, anand bazaar, indoreon 11 august 2009details are:c1004, s02229 r001
and bill was generated for Rs 46.10 and Mr prakash generated the bill and he generated for Rs47, on asking the full return, he misbehaved and said do what u can i wont return your money .on asking about regional manager he said that he is not there and do whatever but i wont give you the number.i really felt like slapping that illetrate staff for his personal abusive comments, iI dont understand why you keep such illitrates in your store.NOW TELL ME IF THIS IS THE ATTITUDE OF YOUR SALESMAN WHY WOULD SOMEONE GO INTO YOUR STORE .JUST KICK THAT GUY OUT OF YOUR STORE

Reliance fresh
West Marredpally
Secunderabad
Andhra Pradesh

Last evening i.e.;[protected], around 7.45 pm, I, Navin Agarwal with my 11 year old son and wife went to the Reliance Fresh Store to get some household food items.While I was returning through the door, my child was still there as i had gone to drop my wife home in my scooty. At the time my son was alone standing there with some poly bags, the security guard of the reliance store was just asking very silly questions to my son regarding me and family, my business, my salary and many such things.Just like "why did your dad purchase this scooty, he must have purchased a car, then it would be easy to carry the things from here."
"Your dad must be a movie actor or a tv actor, I guess your must be earning just 2000 now, if he works in movies he'll get a lakh". And many such things were said to my son by this guy. After this incident, when i returned there, i saw my son there standing there with a small face, i just asked him casually what happened, then he just told me what had actually happen.

My son even told me that this was not the first time that the guard asked him these things, he frequently did so. I am a regular customer of this Reliance fresh store

After this, i immediately reached home with my child and made a call to the reliance store about this incident.They gave me a number of the head office saying that your complaint has been registered with the number 341056.

This kind of problem can't be tolerated by me.Is this the way, that a security guard must behave to a consumer?Is there no dignity of a consumer? A consumer has the equal right over his dignity.