[Resolved]  Reliance Fresh — High Price & not'Fresh' vegetables

I am a resident o[censored]ppal area, very near to your Reliance fresh(SOI) store. I do visit your fresh store for shopping. But I never get any vegetable product 'fresh' enough either in quality or in price. It is always at a higher side than the local market in price. Whereas your advertisement was 'there is no middle man, so the price is much lower than the open market'. The customer care in your shop, Uppal(SOI) in particular is very poor! If enquired about the prices of vegetables, the sales persons say that, they have not gone through the prices at the local market. It is really surprising. But all these things were not at the "beginning". The quality has depreciated in a very short period of time! I complained a lot many time, but all in vain! Customers are not given any importance/priority in any case, especially in Uppal(SOI) Fresh store.

Mockery of lottery - purchase for Rs.100 and get a free house! but they never display the result. They just ignore the customer on enquiry. The price on groceries are much more higher than the prices in the adjacent shops and supermarkets, for example, Ashirvad atta of 10Kg packets you are selling for Rs260, where as the same one is available for Rs.225 in any other shop. Do you have any explanation.