[Resolved]  Reliance Fresh — POOR SERVICE

ON TUESDAY(9.03.2010) I WENT TO SHOP IN RELIANCE FRESH MADURAI, KOCHADAI BRANCH. I GOT ALL THE ITEMS AND WENT FOR BILLING. THE CASHIER GUY WAS VERY UNFRIENDLY AND I GOT A BABY ITEM TOPS AND SHOTS(BUY 1 AND GET1) IN THE BILLING IT SAYS 60 AS WELL AS -60 AND THE OTHER ONE WAS 58 AS WELL AS -58. SO HE COULDNT BILL. HE DIDNT ASK ME ANYTHING INSTEAD HE THREW THE ITEMS AND CONTINUED HIS BILLING. HE HASNT GOT ANY COURTESY TO TELL ME. HE IS ALSO NOT INTERESTED SELLING I SUPPOSE. ALSO I PURCHASED DAHI. OFFER WAS 50%. I GOT IT AND CHECKED AT THE HOME. THE SHOCKING NEWS IS IT IS AN EXPIRY ITEM. ITS VERY UNETHICAL RELIANCE IN DEALING WITH THIS CHEAP TRICK. RELIANCE PEOPLE CAN CALL ME AT [protected] AND TIME FOR ANY PROOF.
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Aug 14, 2020
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I WENT TO RELIANCE FRESH, SECTOR 46-A, NERUL, NAVI MUMBAI ON 04.10.2009 TO PURCHASE VEGETABLES & GROCERY. I WAS TOLD TO GO FROM ONE COUNTER TO ANOTHER FOR BILLING & LABELLING OF VEGETABLES .THERE WAS NO LOBBY INCHARGE & COUNTER PEOPLE WERE SITTIING LAZILY INSTEAD OF BEING ALERT & FORTHCOMING. RELIANCE IS A BIG NAME MEANT TO DO BIG THINGS BUT THIS ATTITUDE IS REALLY PATHETIC.
POOR SERVICE
I WENT TO RELIANCE FRESH, 52/35 NAYA PARAO, VAISH COLLEGE ROAD ROHTAK ON 27.10.2008 TO PURCHASE RATION FROM YOUR SHOP SITUATED AT KATH MANDI, ROHTAK. MY GIFT ACHAR DANI PENDING BUT YOUR STAFF NOT INTEREST TO GIVE IT TO ME
RELIANCE IS A BIG NAME MEANT TO DO BIG THINGS BUT THIS ATTITUDE IS REALLY PATHETIC.
Sir, I happened to be at your
Submitted by Vijayan (not verified) on 29 October 2010 - 5:41pm.

Sir, I happened to be at your AMBATTUR, Chennai-53 (old no.225, new no.83, MTH Road, Venkatapuram, Ambattur-OT, Chennai- 600053 (TN[protected].
I have purchased 33 items bill no. 0106 & 0104 dt 23.10.2010.
Following are major short comings especially in Customer service –RATHER THERE IS NO SERVICE AT ALL. Starting from the Security guard- by not issuing tokens for our belongings, and intolerance level goes upto Supervisor level of one Ms .Sankari – who is just doing TIME PASS activities- not even helping the Customers in purchase or finding out an item –or atleast providing a Trolley, blocking path –basically she does not know anything about the RELIANCE FRESH & SERVICE. & She is very Arrogant with customers. More over No BASIC- courtesy, Culture, Behaviour, No help to customer, Misguiding customers –making them to wander here and There. wasting customers time and Patience, Irritating replies etc., etc.,
Just opposite to your Reliance fresh there is one similar outlet named FARM BAZAAR- (A shop similar like yours) . Just go and see their Service & other areas mentioned above. Really classic (Quick service, coutesy, and help extended by the staff there.)
Because of No service by people like the so called one Ms. Sankari & counter service you have to close down shop, else your competitors will make you to shut your shop, through their efficient service, behaviour, approach etc.,
As we all remember The Great Legend Mr.Dirubhai Ambani -who built the Grand Great Empire of Reliance Group of Companies – but now the situation may destroy the Good name created / earned by The legend Mr.Dirubhai Ambhani & it will take a beat., in the days to come, if no corrective measures such as by removing such Useless staff else things will happen for a good Closure of your Outlets / Organisations.As you well aware that Some may take up to Consumer Protection Court, RTI, etc., Pl.Take care. Thanks,
(P.S.: I have written the complaint in Complaint/suggestion Register too & informed the officials but do not know the outcome yet.)
-vijay ph.[protected]
email: [protected]@gmail.com

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