Reliance Fresh — POOR SERVICE AND BAD PRODUCTS

RELIANCE FRESH OUTLET IN WHITEFIELD (ITPL MAIN ROAD, BANGALORE) IS ONE OF THE MOST HORRIBLE AND MISMANAGED RETAIL STORES I HAVE VISITED ANYWHERE IN THIS WORLD. MOST OF THE TIME THERE IS ONLY ONE/TWO CASH COUNTERS THAT ARE OPERATIONAL EVEN IF THERE IS A HUGE QUEUE OF CUSTOMERS. THE STAFF THERE TAKE THEIR OWN SWEET TIME TO BILL PRODUCTS CHIT CHATTING WITH EACH OTHER. MANY A TIMES THEY ALSO ENTERTAIN PEOPLE THEY KNOW OUT OF QUEUE. MOST OFTEN THE STOCKS OF MOST ITEMS IS NOT AVAILABLE AT THIS STORE. I DONT KNOW WHY PEOPLE WOULD WANT TO VISIT THIS PLACE GIVEN THE FACT THAT EVEN THE LOCAL KIRANA STORES AROUND OFFER FAR BETTER SERVICE.
RELIANCE IS GETTING A BAD NAME DUE TO THESE MISMANAGED STORES.
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Reliance Fresh — bad service

three new outlets of reliance fresh have opened in jodhpur and people are really flocking to these stores but unfortunately the service is not as we had expected .the store at pal road is smelly and hot perhaps their fans/ acs are not not working or these people are cutting costs by saving on electricity. it takes a long time in billing. the fruits and vegetablea are priced as outside and sometimes even higher. I purchased pizza buns somedays ago and they turned out to be rotten. no discount on mrp was there on most of the products
oonchi dukaan pheeka pakvaan!!!

reliance store — Poor Service

Sir/ Ma'am

I am a regular visitor of Reliance retail showroom at Phase-10 Mohali. I often go there to purchase products required on a day to day basis . However the services provided by the clerks at the billing and the check out counters is woefully slow and deliberately pathetic.
There are 4 check out counters after the purchasing but most of the time only 1 or 2 are manned - and that too by persons who are unprofessional , untrained and unco- operative . They don't know the product codes and take their own time. In fact when we have asked to make a formal complaint in the book in the store. The clerks did not allow me to do so - Instead they offered to bill my purchases out of turn , just so that I don't make a complaint. When I asked to speak to the store manager I was informed that there was no one present and even if there was he / she chose to remain hiding in stead of coming out and resolving the complaint. When I asked for an email id where I could send an e complaint_ i was told that there was none .
I wish to raise this issue so that shopping at the store becomes easier for customers who go to a super market since they are already short of time and don't mind paying MRP for better services.

Looking forward to a prompt resolution of my complaint
Thank You
Regards
Sudheep
[protected]
[protected]@hotmail.com

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    +91 22 2278 5000
    +91 22 4017 6400
    Reliance Fresh Address
    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
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