[Resolved]  Reliance Fresh, Edapally Toll Store — MISBEHAVIOUR OF BILLING STAFF

Address:Ernakulam, Kerala

Sir:
I’m terribly depressed with the behavior of the billing staff of reliance fresh….THIS STORE IS LOCATED IN THE EDAPALLY TOLL BUS STOP JUST IN FRONT OF THAAL RESTAURANT….I along with my friend spent around 20 minutes and shopped our requirements, and when our turn for billing came, the employee there rejected to bill our items instead he behaved very rudely and started billing the other customer, without even informing us about the reason why he had done so…..we even asked him to bill ours, but he never bothered to respond us…..
Is this the value that a organization like reliance retail chain is providing to its customer??? we even talked with the store manager, but it wasn’t satisfied…..he told that the employee is just a boy and the billing machines are not working properly…..is these the problem of customer or the store…..
It’s not a good job done by the reliance fresh to decline the billing of the customer who waited in the queue for 20 minutes to get the turn…..utterly disappointed with this behavior and hope some action is taken…..
Abhishek Bhattacharya
email: picklu.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Fresh
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    2149
    Pending
    0
    Resolved
    538
    Reliance Fresh Phone
    +91 22 2278 5000
    +91 22 4017 6400
    Reliance Fresh Address
    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Reliance Fresh contact information