[Resolved] Reliance Fresh — Corrupt Practice & Rude behaviour of Staff | |||
Hello, Today morning (25/09/2010) I have gone to Reliance Fresh Store in Lokhandwala Complex, Kandivali(East) to purchase Vegetables. The experience Reliance Fresh staff has given me during the purchasing was well below the normal level. Their was no sign of ethics & level of standard which shows that store is managed by a giant corporate house. It was worst then a road side vendor, who will use all ways to make a money by any cost. Reliance Freash staff behaviour was, let a customer bleed as nothing will happen to Reliance, if one customer stops coming. My Cash Memo details are as follows:- 1) C9089 at 11:25:24 dtd 25th Sept 2010 A) Initially the Tag over patato was Rs 10 per Kg. In case some one byes 3 Kg a discount of Rs 3 & in case of 5 Kg discount of Rs 10. Based on that I purchased 3.196Kg of patato. However, at the time of billing the discount of Rs 3.00 was given on a base price of Rs 13.00. I along with various other customers complaint & pointed out to the price tag written. Immediately, Staff of Reliance Fresh replaced the price tag with new one inspite of objections. Also, they refused to take back the Patato by saying that billing has been done. I along with many customers has been forced to buy Patato at inflated price. Store Manager was also not not all co-operative & very rude in behaviour. B) Also, no change available in store (at any point of time as many customer in billing que shared this view). Any balance in paisa will never be returned even if demanded by the customer. Many customers visit the store daily. By this mean how much extra money Relaince Fresh is making. C)Neither in Reliance Fresh website nor in store any details available related to Cutomer Care. The only id available on Web site is [protected]@reliancefresh.info. Request to kindly take this to highest level please. Regards Pawan D Agarwal Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
18jun Mira Road
Dear Sir/Madam---Greetings
Recently on 15jun around 8.45pm to 930pm--I was shoping at Relince Fresh Mira rd--buying my
provision for the week--after I came to the counter--I gave corporation debet card---casher says
tje card was declained--he swipe twice---later I gave an ICICI card -it got cleared--Rs 263.50--
Next day I approached the person incharge that on 16 night my card has been swipe twicw
on icici and corp debt--I am a looser of rs 263.50---On 17jun around 11am I aproached
my corp bank--saying amount credit to relience fresh--- On same day 17 jun at 2pm I approached
Mr Manoj of relience fresh- I told him that the money has been credit in yr acount relience fresh--
He denied it--saying I got no amount recieved--After showing proof of mini statement and pass
book of corp--saying its not credited--
We hope you look into the mater at earliest---
Tks rgds---D.Vaz
Dear Sir/Madam---Greetings
Recently on 15jun around 8.45pm to 930pm--I was shoping at Relince Fresh Mira rd--buying my
provision for the week--after I came to the counter--I gave corporation debet card---casher says
tje card was declained--he swipe twice---later I gave an ICICI card -it got cleared--Rs 263.50--
Next day I approached the person incharge that on 16 night my card has been swipe twicw
on icici and corp debt--I am a looser of rs 263.50---On 17jun around 11am I aproached
my corp bank--saying amount credit to relience fresh--- On same day 17 jun at 2pm I approached
Mr Manoj of relience fresh- I told him that the money has been credit in yr acount relience fresh--
He denied it--saying I got no amount recieved--After showing proof of mini statement and pass
book of corp--saying its not credited--
We hope you look into the mater at earliest---
Tks rgds---D.Vaz
18jun--Mira rd--
Dear sir/madam---on 15 shoped at Relience Fresh---amount rs 263.50--
card was swiped twicw on corp debt card--which claimed declained--cleared later on--
gave 2 card Icici card --amount rs 263.50---which was cleared soon time 9pm onwards--
both card cleared--but says relience fresh mr manoj--I did not recieved the amount frm card--
both statement showed mini statement and corp bank--denied saying not got amount--
we r teribly disapointed with relience fresh staffer for their bad attitude--pls try and improve--
we hope you take neccessary action against staff--lot of customers lose money in different
wasy--saying no change--card debt twice saying declained--when money is ther in card--
most of them dont know about their products--also your price is to high as elsewhere
rgds -tks--Dvaz-
Dear sir/madam---on 15 shoped at Relience Fresh---amount rs 263.50--
card was swiped twicw on corp debt card--which claimed declained--cleared later on--
gave 2 card Icici card --amount rs 263.50---which was cleared soon time 9pm onwards--
both card cleared--but says relience fresh mr manoj--I did not recieved the amount frm card--
both statement showed mini statement and corp bank--denied saying not got amount--
we r teribly disapointed with relience fresh staffer for their bad attitude--pls try and improve--
we hope you take neccessary action against staff--lot of customers lose money in different
wasy--saying no change--card debt twice saying declained--when money is ther in card--
most of them dont know about their products--also your price is to high as elsewhere
rgds -tks--Dvaz-
Reliance connection — taking of extra money
sir, i had transferred my pre paid reliance mobile to post paid the actual charge is rs.250 which is taken as security money but reliance executive has taken rs 580. 330 is taken as migration charge but there is no any rule of migration as i had talked to customer care. i had complained to reiance costumer care but they also had not taken any action. The connection i had taken is the reliance mobile store SHOP NO -35SECTOR-GAMMA-E GREATER NOIDA GREATER NOIDA UP . I had taken connection last month. Plz tell what i should do.Reliance Fresh — change of money
I am regular customer of Reliance Fresh store mostly Shagun, near Mithakhali,Ellisbridge, where staff in the store are very rough and
non-co-operative. So many popular products are always absent in the
store. Most stores of Reliance in Ahmedabad has always problem of
tendering of change of money. They always not giving 0.50 ps, in
exchange to most customers, say every customer. Think How many Rupees
they are collecting by not giving change and not depositing to the
stores even ?
Mahesh Mehta
my last bill No.- C5648 # 0207 dtd.[protected]
my card no-[protected]
I and my family have been a regular customers of reliance fresh and this was the fifth time some one in the family was over charged.The first time it was my dad who noticed their mistake as they had billed the same product twice.The following week again the same mistake was repeated but this time it was my brother.Before leaving the store they caught the mistake. Initially I too thought it was just a mistake.But not after I was the victim.Though it was just a matter of 5 rupees we got it to the notice of the manager.But again last week when I and my friend went to RF we were charged for the ragi flour which we never bought and when we asked the staff at the counter, his body language showed that it was a deliberately.We were given the change of Rs 13/-. just think about how much money these people in a day by such activities..I would never ever go to RF and advice others also not to go there.Its not the matter of Rs 5, 10, or 13 but its about the unfair idea of earning money.
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Reliance Fresh — Taking extra money during billing
I have been customer of Reliance fresh, Bopal, Ahmedabad. Every time I have to debate with billing person to not to take extra money. They usually take Rs. 0.50 extra whenever bill is in odd amount. e.g. Bill is Rs. 9.50, they will ask you Rs. 10. If asked for 50 paisa, they dont have justification for that extra money. They usually say that they dont have change. Reliance fresh does not have any policy to register such complaints.I request Reliance Fresh Authority to take note of this and also request Consumer forum to take appropriate action against this practice.