[Resolved]  Reliance Fresh Malviyanagar Jaipur — False charges of Theft

Iwent to Reliance Fresh Store Malviya Nagar on dt.13.1.2010 at 8.10 pm.
Got 5 kg sugar packed from basement and asked the person to taket it to billing counter. Meanwhile I selected one CFL Bajaj 8 wt and since there was no basket there,I put the CFL in my coat pocket ,so as to keep my hands free.Some employee must have seen me in doing so.I came to the ground floor and waiting for my turn in billing of sugar and CFL. One gentelmen mr Deepak or Pradeep Sharma came to me and told me to keep out the CFL from the pocket.I did so and told him that I am waiting for my turn for billing and I have not crossed your billing counter ,but he did not listen and charged me for THEFT OF CFL and forcibly snatched Rs 300.00 from my purse,and forced me to payRs 1000.00 more by withdrawing from nearby ATM,telling me that as per company rules in cease of Theft proved 13 times of the cost will be taken as penalty.Cfl cost was 130.00 printedI told him Ok
Could you please show mr the copy of rules regarging penalty for Shop lifting,or in absence you may report the matter to the police station which was next door.But he did not allowed me to leave the store ane all the employes surrounted me as if I was a terrorist.They did not issued any receipt for the penanty Rs 1300.00 inspite of my request.I want justice.Reliance Fresh can not form their own penalty rules in contravention of Cr.pc.They should have reported the matter to police for examination immediately or if they were not getting any
instructions from their senior on this point,They could have taken my Driving Licence(Original) as a security .But they wanted to snatch
an ammt of Rs 1300.00 from a senior citizen by force by falsely implicating him in THEFT CASE.Action Requested.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Same happened with my friend today and with my mother last year. They threatened my friend to bring 4000 and took everything from his wallet.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Fresh
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    2149
    Pending
    0
    Resolved
    538
    Reliance Fresh Phone
    +91 22 2278 5000
    +91 22 4017 6400
    Reliance Fresh Address
    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Reliance Fresh contact information