[Resolved]  Reliance Fresh — Offers

Address:

Karnataka

Sir,
My Reliance membership number is [protected]. I received you offer pamphlet along with my newspaper. The offer was valid till 18.08.2013. Dawat Brown Basmati rice was on offer ' Buy one take one free' for Rs 135/-. Today (16.08.2013) the store clerk at your Keshwapur store in Hubli refused to give me the same as the store computer did not display the offer. I had to come back disappointed. I am a loyal customer of Reliance Fresh since its inception and hence I am disheartened by this incident. I request you to kindly desist from giving such misleading advertisements in future as it is not good for your business in the long run. It will also save avoidable embarrassment to you billing staff and frustration to your customers at the time of check out. I hope to seem some improvement in your services after this letter. If you feel that this letter deserves a response please respond to my email address [protected]@hotmail.com. Thanking you, A V Krishnakumar, Manager,State Bank of India, RACPC, Ground Floor,Administrative Office Building, Solapur Road, Hubli 580023, Karnataka. Mob: [protected]/[protected].