[Resolved]  Reliance Fresh Store — Bad customer Service

Dear sir,
I am a regular customer at Reliance fresh store locate at Bangalore in Hennur cross. The reason im sending u this mail is cuz the service there really sucks...i go sometime late in the morning thinking that all will be arranged by 11.30 am but its never...

its very dirty and pathetic...sometimes there is no one to take of the stale vegetables like cauliflower and exchange it with the good ones or oranges etc...

most o[censored]r counters are unclean and nt in a working condition... it takes forever to sometimes stand in a long queue cuz of improper or nt wrking machines...at time there is only one machine wrking and that makes it very uneasy for people to get out of the store early...

when we do the shopping that is when i see most of the people cleaning the store or dusting the items whch is very unhealthy as i have asthma...

things are nt even organized properly...the excess items are just thrown or piled up which is visible to all and makes the store looke very untidy and ugly...

i dnt think that many o[censored]r customer wud even want to come back...

i recommended 15 frds to ur store bt nly 3 are still buying from there nd the rest say its better to buy things that will cost us extra than buy it from such an untidy place...

please make sure that this is taken care of at the earlist...i understnd that they keep changing the stacks from one place to the other whch is good at times bt there are areas where the passage is actly blocked due to the change and we cant even take our trolleys there...

i look forward for a better and cleaner service, , , , ,
Thank you
Regards
Gwen

dear sir,
we have purchase lehar aloo bhujia namkeen on 9th feb11 from reliance fresh store, sayed nagloi new delhi-110087. when we opened the packet we found namkeen is very much sticky. It has excess oil. The quality of product is very bad. we return both the packet at the reliance counter, but the behaviour of the store manager Mr. rakesh kr. srivastav is also very rude.
thanks

Hope Less MART THIS RELIANCE MART IS HOPE LESS MY WORST EXPERIENCE I HAD GONE TO BUY ONIONS AND FRUIT AND PACKED FOOD ... FIRST OF ALL I PAID MRP FOR ALL THESE ITEMS AND FOUND THAT THE FOOD IS ROTTEN AND THE FISH I HAD BROUGHT WAS EXPIRED DATE AND WITH BAD SMELL THAT I FOUND OUT LATER WHEN I WENT TO COMPLAINT THEY STARTED BEGGING SIR PLZ DONT INFORM OUR OWNER ...AND I HAD TO LET GO MY 400 RS ... I HAD EVERY RIGHT TO GO CONSUMER COURT BUT THIS MART MANAGER WAS OVER REACTING TO BRING THE BILL ... THEIS OWNER SHOULD BE THOUGHT A LESSON ... I THINK EVEN HE KNOWS WHAT THESE PEOPLE DO ... OR HE MIGHT HAVE SUGESTED THESE PLAN TO THEIR WORKERS...

Rice bag bugs

Hi, I bought a 10kg ponni raw rice bag in Reliance fresh store in chitlapakkam branch Chennai. In approximately 10days the bag is full of white bugs. Don't know what quality rice they are selling. Worst quality Regards, Aditya