[Resolved]  Reliance Fresh Store — Home delivery not done

i purchase some items for INR-1017 from Reliance fresh store lal Quarter, Chachi Building, Krishna nager, delhi-51 dated 5.06.08 thorugh my citi credit card .
I booked the matariel for home delivery after two three day when i checked with store manager why my items not delivered they say by mistake bills is misplace and we need some time for check the same.

Still 6 days gone no satisfactory revert please help.

Sanjay Sharma
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,
I have purchased some items for INR-1295 from Reliance fresh store, Supreme Centre, Aundh, Pune-7 and requested for Home Delivery but store manager did not accept to deliver at home. I hope, form my house to Reliance store not more than 2 KM. Store manager said me that because of shortage of staff I am not accepting your request.
I do not know why Reliance fresh is displaying the board that HOME DELIVERY facility here.

Anujit
[protected]
Extreme negligence and irresponsible behaviour on part of the security in Reliance Fresh, Chickamaranahalli, Near New BEL Road, Ph. 22965323

I am a regular customer of this reliance fresh outlet. A couple of weeks back, there was some scratch card offer and while I wait at the counter after my billing was over, somebody - another customer - by mistake carried away 2 of my bags from the same counter, along with his bags.

Missing the bags filled with items that were just billed, I complained against the lapse of the security person, who was supposed to verify the bags.

I had to wait for 30 minutes, request the Manager - who claimed it was NOT HIS RESPONSIBLITY - to call up the precious customer and find out if he can come back and return my stuff, and finally got back the items.

This morning when I go to reliance again, with a child and 2 other bags of my own, the security decides to avenge himself, by stopping me and going through each and every item in the bag, trying to compare it against the list. So far so good. I would have been the happiest if he were doing this for every customer in the shop

He had the audacity to tell me HE WAS CHECKING MY BAGS THOROUGHLY ONLY BECAUSE I COMPLAINED AGAINST HIM LAST TIME AND HE WAS NOT RESPONSIBLE FOR CHECKING ANY OTHER BAG.

When I complain to the irresponsible manager, I am told by the security that I can leave my things and never shop in this place again.

HAAAA! Its My money, he isn't paying me to shop there!!!

He also yelled at me.

Very rude, irresponsible, cheap, pathetic, uncultured and shocking.

Such is the behaviour of people that work at Reliance Fresh.

I am never going to shop at reliance anymore.

And I would recommend all decent people to not shop there either.

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