[Resolved] Reliance Fresh Store In Dharwad Karnataka — MY ICICI ATM CARD IS SWIPED TWICE FOR ONE BILL | |||
I AM RESIDENT OF DHARWAD , KARNATAKA , INDIA .I AM A REGULAR VISITOR OF RELIANCE FRESH STORE.TODAY I PURCHASED THE ITEMS IN RELIACE FRESH STORE. AND THE BILL WAS RS.251.29 .AND I GAVE ICICI ATM CARD TO MAKE PAYMENT. AND THE CASHIER WAS STRUGLING TO SWIPE HE WENT TO 2-3 SWIPE MACHINES . AND AT LAST HE GAVE THE BILLL AND RECEIPT OF THE SWIPED AMOUNT.THEN I GOT TWO SMS FOR THE AMOUNT RS.251.29 AND THE AMOUNT HAD BEEN DEBITED TWISE. THEN I WENT TO ICICI ATM AND GOT CONFIRMED THAT THE AMOUNT WAS DEBITED TWICE.THEN I WENT TO RELIANCE FRESH AND TALKED TO THE MANGER ( MR. SATISH) AND CASHIER .BUT THEY WERE GIVNG SOME SILLY RESONS LIKE THE MACHINE WAS NOT WORKING PROPERLY...ETC. AND HE HAS TAKEN ONE DAY TIME TO GET THE DETAILS OF THE BILL FROM THE HEAD OFFICE( MUMBAI) .I AM WAITING FOR HIS ANSWER. I DONT UNDER STAND WHY THEY HAVE KEPT THE SWIPING MACHINE IF ITS NOT WORKING PROPERLY AND PLAYING WITH PEOPLES MONEY. I CAME TO KNOW ABOUT IT BECAUSE I GOT SMS TO MY MOBILE TWICE.OTHER WISE I THINK I HAD LOST THAT AMOUNT . I DONT KNOW HOME MANY HAD ALREADY LOST THEIR AMOUNT LIKE THIS . PEOPLE SHOULD LOOK IN THO THIS MATTER . SO PLEASE CHEK YOUR BALANCE AFTER THE TRANSACTION THROUGH DEBIT OR CREDIT CARD.tHE RELIANCE I AM SANJAY MAHAJAN FROM DHARWAD, KARNATAKA [protected] SANJAY Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi Sanjay,
We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
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Reliance Fresh — debit card - Multiple swipe for single bill
I am a regular customer for Reliance fresh in my area Akash Nagar,As usual I went for shopping on last month, in the billing counter I gave my debit card for swipe for my bill.
but the billing operator made a multiple time of swipes using my debit card.
so my amount is debited from my bank account.
till next month statement comes I was not aware of this issue.
Past one month the shop manager or reliance fresh people didnt informed this for me.
Pease be careful when you give your card for swipe
always better to watch them carefully.