[Resolved]  Reliance Fresh Store Sector 22, Chandigarh — Home Delivery

Hi,
I wanted to inform you about the kind of customer service is provided in Reliance fresh store in sector 22 in chandigarh. I went to the store at 10 AM on 2nd oct and purchased goods like vegetables, fruits and other consumables. I requested for home delivery as i have to go some where else also.Ms Shalu in store assured me that maximum the delivery will be done by 2 PM. so i agreed but i informed them that i have to go out at 3 PM. At 3 pm when i didnot recieved the delivery i called back but the lady at delivery centre Ms Seema told me that it will be done at 4. Again at 4 i called back and this time Mr Ravi told me that it will be done at 5 Pm but after so many calls and cancelling my program to go out finally i got the delivery at 7 PM which was not aceptable coz due to this there was lot of inconvenience caused moreover the vegetables and consumables like butter was not in condition for consumption coz these were lying at delivery counter in polythene. I am genuinely harrased and if nothing will be done on this i have no choice but to file complaint with consumer forum in chandigarh.
Regards,
Sunil k
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Reliance Fresh is not a store which has credibility. It charges more than the MRP printed on products. There is no e-mail address on the Reliance website on which customers can lodge complaints. I lodged a complaint on one e-mail address available on the website [protected]@ril.com but there has been no response.
It is regretted that Reliance Industries does not have any contact link on its website to have any interaction with customers and stake holders of different companies of the Mukesh Ambani led empire.

The biggest problem at Reliance Fresh Ltd stores is that they charge more than the MRP printed on a product.

Today I purchased McCain Potato Bites from Reliance Fresh Ltd., SCO No. 62-63-64, Phase VII, Mohali, Punjab vide bill No C4657/#0088 dated 18.01.31,

I was charged Rs 69/- for the product on which the MRP is Rs 59/-. (M26/11/10, B 11:18)

The worst part is that there is no response on the telephone no [protected] printed on the bill.

This is not the first time that such a thing has happened. I have been charged more than the MRP printed on a product a number of times. If one visits various consumer related websites one would come across a large number of similar complaints. It seems the Ambani's are building their empires by indulging in such practices and not providing any resolution to the customers for their grievances / complaints.

VARIOUS COMPLAINTS ON DIFFERENT CONSUMER RELATED WEBSITES EXPLAIN THE RAGS TO RICHES STORY OF THE AMBANIS - MR DHIRUBHAI AND HIS SON ANIL AMBANI.

PEOPLE SHOULD BOYCOTT RELIANCE FRESH STORES TO SET THEM RIGHT.

Ashwani K Anand
356, Sector 22-A,
Chandigarh 160 022
Mobile [protected]

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