[Resolved]  Reliance General Insurance Co — unjustified delay no response

claim no [protected] gj1 hp 4775 tata safaridt.[protected] car insurance(reliance general insurance) unjustified delay no response
Its been one month i have not received any reply or any intimation from
any of your serveyor regarding the next procedure.
Kindly give us your stipulated time period.I await your reply
reliance general insurance company is very clever tap at time of
premium but after service is really pathetic and that time they
not giving proper reply.
I have already informed your customer care so many time. Reliance Insurance
Company is very big in name but in real world they are not giving any
type of service to thei givan proper service to their client.

i have loaded my TATA Safari car at Cargo motors service station at Aslali
on 10th October, 2009. It has been more than one month but we didnt get any
response either from TATA motors service station or from Reliance regarding what
is the next procedure we have to follow. we have done multiple call to the Reliance
customer care center but there is no response from there too.

As Reliance is giving gurantee of good services to their customer we are surprised
that is this service Reliance General Insurance providing to their customer by
not giving any response for more than a month...?
On 11/18/09, Raju Mehta <[protected]@yahoo.co.in> wrote:

dear sir.

As Above car Loaded at authorized Tata service station.
I have not received any reply from your side also didn’t get any response from
Reliance General Insurance about the final Report.

How can we decide what is the final decision report between Tata Service Station
and Reliance General Insurance.
This has been 30 days now and I didn’t get any response from both the side, i had talk to mr. rajesh varia at cargo motors he ask to me your car is not adviceable

for repairing and you unload your car but how can Without any intimation from any one we cannot
unload the car.


damage charges can be applicable as it is not our fault and it was not our
responsibility to pay any charges.

I have already submitted service request no 7098 37 on 2-11 2009 time 15.43
by Mr. ajaybhai and also did intimation call after one week to Mr. iqbalbhai
I have not get any reply Mr. Josephbhai Bombay customer care in reliance general ins.

I await for your reply and expecting best service from Tata authorise service station.

Regds

Rajendra Mehta
m-[protected] r[protected]