[Resolved]  Reliance General Insurance Co. Ltd — Unsettled claim from 1 year and 7 months.

Dear Sir / Madam,
I am writing on behalf of my company mentioned below, this is in context to our general insurance policy no. [protected]. Area office and code is 1903 from Reliance general insurance dated 21.02.07. The coverage is as under
Building : Rs 35, 00, 000.00 (Thirty five lacs)
Stock : Rs 35, 00, 000.00 (Thirty five lacs)
Plant & Machinery Various : Rs 80, 00, 000.00 (Eighty lacs)
The total claim filed is Rs. Rs 3539319.00


Sir / Madam, there was a fire accident in our factory on 06/04/07 midnight, and the claim is still to be reimbursed after several meetings and discussions.

It has been a very long period of 1 year and 7 months since we are expecting this claim to be settled.

Since the time of this mis-happening there had been innumerable meeting and discussions made with the appointed charted accountant and surveyor of Insurance Company at Agra, besides twice we had been to Lucknow ( regional office of Insurance Company) for similar discussions where we have shown original copy of documents as well.

The last communication we have received from Insurance Company’s Lucknow office was in the month of April 2008 asking for documents which were already submitted, in reply we have sent them all the acknowledgments we have of submitting these documents, after that there is no communication. In the month of June 08 we have again sent a letter from our lawyer side, against which there was no reply either.


So far we have no intimation about the status of the claim, whether it will be paid or not and also there is no reply in terms of what amount will be payable against this claim.
Insurance company is intentionally lingering the case to avoid payment of claim, they are asking for already submitted documents again and again just to delay to process, and we have acknowledgements of submission of these documents duly signed by the appointed surveyor. All the required documents were submitted as and when demanded.

Since the time of this incident we are going through a worst phase of life, we are extremely short of capital because of which we are loosing business every month.


Seeking Valued help and co-operation.
Please help us in this regard.


Best Regards!
Prateik Kumar Jain.