[Resolved]  Reliance General Insurance Company Ltd. — Non-receipt of policy and excess premium

Address:Nalbari, Assam

I am an agent of Reliance General Insurance Company Ltd. But my client have not received many of my policies and receipt from the company. I ahd made several demand through telephone and by email at RGICL's Guwahati Office and even in Head Office. They also charged excess premium in many of my clients Healthwise policies. Some of my client had received policies with a lower premium then they had paid in cheque. But the company not returned the same till today though the repeated demand had been made. So, I request you to please look into the matter for the greater interest of Clients.

Regards,
Rakesh Jain
Nalbari (Assam)
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Aug 13, 2020
Complaint marked as Resolved 
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Reliance General Insurance — Non payment of claim amount

Sir/Madam,

My name is Manoj Kumar, I claimed in April 2008 for damage of my two wheeler (Bajaj Pulsar 150 CC) having No. UP12N 3919 due to an accident in Meerut, UP in April-2008 with the submission of all necessary documents. Company had registered my claim application and gave me a Claim reference No. [protected]. First and final surveys have done by Sh. Rajeev Arora and Padmun Gupta in April and May - 2008 but no pay claim amount by the company till date, I am very hopeless/depress due to late in claim clearance. My policy Cover Note No. is [protected].
Sir,
My name is Shashibal A pandey and my claim no is 4290455 for mediclaim in May 09.

The agreed claim amount is Rs 86000.

But even after submitting all document which was asked i have not recieved the claim.

If this is the speed for the claim disposal, what to tell.

Every time taliking to the 3rd party or claim department in Ahmedabad, we are getting assurance that the cheque will be send within a week time.

pl do the needfull.

Reliance General Insurance Company Ltd. — Non-payment of claim for reimbursement of medical expenses

I am insured with reliance healthwise health insurance plan since year 2007.I had sent a claim on 16.08.2009 of Rs.31,575.99/- for reimbursement of expenses occured on post hspitalisation treatment of surgery for tubercular abcess which I had undergone on 3.06.09. After, some days when I contacted TPA(Medi Assist India) on phone it was informed to me that my claim has been approved by them, however, it has been sent to Reliance General Insurance Company ltd. for further approval since approved claim amount is more than Rs.30,000/-. On contacting the latter, it was told to me that my case is under investigation. I also got a complaint registered on company's helpline regarding delay in payment of claim amount. It was registered at No.784486. It is pertinent to mention that an official on behalf of company had met me for instigation purpose 2-3 months back
On 8.03.2010, I sent a notice to Reliance General Insurance Company and TPA to make payment against my claim within 15 days. No response/reply has been received.
It is therefore request to take action against Reliance General Insurance Company and Medi Assist, as they connived to withhold my claim for more than 7 months.

My Policy No. is[protected]

Addresses:-
1) Reliance General Insurance Co. Ltd.
570, Nai gaum Cross Road,
Next to Royal Industrial Estate, Wadala(W), Mumbai-400031
2) Medi Assist India Pvt. Ltd.(TPA)Shilpa Vidya, 3rd Floor,
#49, Ist main road, Sarraki Industrial, 3rd Phase, J.P. Nagar, Bangalore-560078.
3) Medi Assist India Pvt. Ltd.(Delhi Office)
F-2, Kailash Plaza, H-252, Sant Nagar, Delhi.

reliance general insurance co — Non payment of claim amount

Our claim for damages to car was processed/settled on 6 july 2010 but we have not rcvd the cheque for same even after one month. Tha claim no is [protected]. Whenever we call their customer servives division,. the std reply is cheque is under prepration.

Pls help

Vinay Kumar Gupta

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