[Resolved]  Reliance General Insurance — Denial of policy renewal

Address:

South Delhi, Delhi

Subject : Policy no. [protected] & renewal cover note[protected] issued on 28th july 2008

Dear Sir,

This refer to our company car TATA Indigo DL-3C-AJ-8527 insured under Reliance insurance Policy no. [protected] for 6.8.07 to 5.8.08
and also having paid Rs. 13525/- for renewal of same policy vide your cover note[protected] issued on 28th July 2008..

It was surprising to note that after issuance of cover note and having paid the amount by Company cheque, Reliance did not renew the insurance.
Moreover, I was informed about not acceptance of renewal after one month of expiry of Car insurance.
Even after lot of my persuassion with the person issued cover note, no reason and explaination was found.

Car on road without any insurance is something not acceptable by traffic rule as well as by our company who is committed to the society and its employee using this Car for official cum personal purpose. So this issue is very serious for our company and all employees.

Reliance being also a private company was perceived as a committed company to deliver more value and care for the customer. But this proves wrong even after two years.

Towards this I would like have a written assurance from Company as well as a amount of Rs 1.7 Lacs (50% of insured amount) to be paid by reliance within 15 days of this email.
Otherwise I will be forced to take legal action.

We are hopeful with Reliance for having realise their guilty and willingness to pay penality inorder to confirm/ensure that such mistakes not to be repeated.

Thanking you in anticipation,
Yours faithfully,

Sanjay Garg