Reliance GSM Prepaid — Refund of Rs.60/- is not done by reliance

Address:

Mumbai City, Maharashtra

Hi Team,

1.) [protected]

I am Esakki Selvam owning reliance GSM Prepaid number as above, as per the screen shot, my number [protected] is active, and via reliance portal

i made a recharge for 60 Rs on[protected], since my connection details shows that [protected] is active & customer name is Esakki Selvam.

Here with i have attached the screen shot as well as the attachment as proof i got for 60/- recharge and that too say customer name is Esakki Selvam.

on[protected], i went to Reliance Web world to cross verify why my recharge is not successful, then i came to know - my number [protected] is shared

with some other customer in Maharashtra circle without my notice - activated on Jul 2012 with dob of customer is[protected],

Since my number [protected] is shared to some other customer, the recharge was not successful because i made the recharge for my number [protected] as the

records shown in myservices.relianceada.com portal. i have shared the receipt which shows costumer name is Esakki Selvam.

Since myservices.relianceada.com portal. showed my number [protected] active &customer name is Esakki Selvam

for that reason only i recharged for 60Rs otherwise there is no need to recharge for some other customer, this issue is

due to the Reliance and myservices.relianceada.com portal only, so please refund the 60Rs/- back to my bank account

without fail to avoid legal steps via the disciplinary action against Reliance and myservices.relianceada.com portal.

Receipt No : AMPR28274244
Customer Name : ESAKKI SELVAM
Relationship Number :[protected]
Subscriber Number : [protected]
Transaction Reference Number : 28174457
Payment Date and Time : 20/11/2012 16:46:25
Payment amounts (Rs.) : 60.00
Payment Mode : NetBanking - ICICI Bank
Authorization Code : MICI[protected]
Email Id of Payee : [protected]@gmail.com


My contact Number is +91 [protected]

Thanks and Regards

Esakki selvam