Reliance Insurance — False promises from reliance money guarantee plan

I had taken policy from Reliance Life Insurance Company named Reliance Money Guarantee Plan on 19th August 2009 with 20000 Rs yearly premium for a term of 10 years but on receiving the policy documents I came to know that I was promised false commitment

Initially when I got the call I was told that on investing 20,000 Rs. On yearly basis for 3 years, I would receive guaranteed sum of 90,000 Rs, also the same will be mentioned in the policy document. I received document after 10 days. It dint stated above mentioned promise, so I again called and confirmed the person. They told me that since that offer was only for two days so I will get one more document stating the above mentioned point. I dint received any document, so I called them back. But no one was answering my calls. I contacted to reliance insurance customer care and I came to know that their was no such offer. In this whole process I had wasted my 15 days lookup period.

This means I was given wrong information to sell the insurance policy.

Also I got call from a lady saying that she from IRDA (organization regulating the insurance companies).I explained whole scenario. Following this I got another call from reliance people, giving me opportunity to switch to different policy. But I dint wanted get fooled by one more telephonic conversation so I disconnected call.

Please guide me to get justice.

Details of my policy are as follows:

CAD/CA/BM Code:[protected]

CA Exec/SM Code : R-10320

Pos/Advisor code :[protected]

Client no of the isurance : 71276921

Client No. Of Nominiee: 71276952

Form no. 7815001

Policy term-10 years

Witness- ashwin desai

Irda licensed advisor/sm : vighnaharta

Advisory code: 20832583

Proposal No: A8922278
Unique identification No: 121L025V01

Office address where I filled form and submitted paper:

Reliance Life insurance,
4t floor,
Jaising business center,
Parsi wada,
sahar road,
Andheri (E)

People who get my form filled:Gurpreet.


My mobile number :[protected]