[Resolved]  Reliance Life Insurance — CHEATING, FRAUD, and continous HARRASSMENT

With due respect, myself Shakti Singh Sharma S/o Sh. Tulsi Ram, R/o Krishna Colony, Samalkha, Panipat, Aged 59 years, want to attract your attention to CHEATING, FRAUD, and continous HARRASSMENT done by Reliance Life Insurance Co. Ltd.

Sir, in the month of january 2009, I got a call from Reliance Life insurance Company Ltd. regarding an Insurance Plan. The calling person took appointment from me to send their marketing manager to visit my home and to explain me some plans for investment in Life Insurance policies. On 21.01.2009, some Mr. Sanjay Sharma ( mobile no. [protected]) accompanied with Mr. Harish Chugh (Mobile No. [protected]) from Reliance Life insuarance Co. Ltd.'s delhi office , as told to me, visited our home and explained an investment plan. According to the plan explained, i will have to pay a premium of Rs. 30000/- ( Rupees Thirty Thousand only ) only once, and can get my money back any time with interest after a period of three years. When I received policy documents ( POLICY CONTRACT NO. 13579254 and PROPOSAL NO. A1966766 ) I was shocked to see that it was not a Single Premium Policy, it was a policy in which i have to pay premium continously for policy term.

Employees of Reliance Life Insurance Co. deceives me. On 12.02.2009 i raised the matter before Reliance Life Insurance Co. Ltd. vide their customer care email id , but nothing done by them. They replied on 17.02.2009 that i should contact Reliance Life Insurance Co. Ltd.'s Branch office at Panipat, and to submit a written request for cancellation of policy. When i contacted Company's branch office at Panipat, their executive Mr. Sumit Batra refused to accept my policy for cancellation. Then i sent a mail to Grievance cell of Reliance Life Insurance Company, but they also do not take any interest in my complaint. I also mail my problem to the mail id of CEO i.e. ( rlife.[protected]@relianceada.com ) , but they do not have any time to look into the problems of their customer.

On 18.03.2009, Mr. Harish Chugh contacted me and told me that the matter has been resolved and my money will be refunded alongwith interest before 31st march, 2009, but to grave shock he was just making fool of me. He was just passing time. Now nobody from Reliance Life Insurance Co. Ltd. is answering my problem, nobody has time to look into the matter.

So, Through this letter i request you to look into the matter, and to do something for return of my hard earned money , and also to take appropriate action against both of the company executives who decieves me.


Thanks & Regards,

Shakti Singh Sharma,
(M) - [protected]
R/o H. No. 240, Ward No. 12,
Krishna Colony, Samalkha,
Panipat, Haryana, 132101

POLICY CONTRACT NO. 13579254 and PROPOSAL NO. A1966766