[Resolved] Reliance Life Insurance — Misselling of policy | |||
Hello sir , I have purchased the Reliance Insurance policy from India infoline agent {Mr Rohit ([protected]) and Ashish([protected]) , Deepak([protected], pickup boy) } who earlier told me that he is not an agent . He told me that a new scheme is launched and free gifts along with medical card will be given along with insurance policy . I get the policy but the policy have wrong documents attached so I called the agent and returned the policy documents on the next day of when policy is received by me . He told me that he will change the policy documents . But till now neither I have received the documents from him and he wasted my free day period by saying “I will return the policy today ,tomorrow “. Now he is not picking up my phone .I enquired the Reliance branch then I came to know he was fraud and he give me wrong information regarding the insurance details and the commitments were fake . I have complaint in the call cntr also with req no : [protected]/1 on 4th oct . Nobody is taking care of it . Pls take strict action against the culprits and I want to cancel the policy . Pls do needful and revert Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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9th floor/10th floor, Building No. 2, R-Tech Park, Nirlon Compound, Next to Hub Mall, Behind I- Flex building, Goregaon, (East), Mumbai, Maharashtra, India - 400063
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SUBJECT: Misselling Policy (Policy No. 51312310 and[protected]
Sir/madam,
This complaint is in regard to the fraud selling done by the Reliance agents to get the policy done. The flow and sequence of the same is as follows:
Step 1: Got a call in the 1st week of September acting as govt. agents and giving bonus on the insurance made by self/husband in the past. Got another call after a week and took my LIC insurance policies numbers.
Step 2: An agent called “O.P.Mahajan”, mob: [protected] was assigned as fund manager for the same. He started calling and slowly started praising Reliance Life Insurance and its policies and luring that a bonus of Rs. 2, 51, 726 is due in your favour. However, same can be dispursed on taking Reliance Life Policy.
Step 3: He “O.P.Mahajan” gave a cheque number “042844” and a verification code “w22786” of the bonus that was to be received by us.
Step 4: O.P.Mahajan’s wrong commitments led me to buy policies mentioned above, worth Rs. 40, 000 in name of my daughters – Sheeba and Anisha. I was not explained any benefits of same and was told that its mandatory to get the bonus.
Step 5: Following sequence of calls from him, I issued two cheques of Rs. 20, 000 each on 11-11-13 which got cleared on 16-11-13. I received one policy following month but did not get the other one. On checking them with the “Reliance office-Tughlakabad”, it was found that policy no. 51312310 was not issued. So I asked it to get cancelled on 24-1-14. However, I received an sms of issue on 28-1-14 and same in physical was received on 4-2-14.
I want the above policies to be cancelled and my Rs. 40, 000 to be refunded immediately.
Kindly do the needful as soon as possible.