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Reliance Mobile — Services Request
I had purchased a new post piad connection from Reliance.When I got my first bill, I was shocked to notice that I have been charged for caller tune services along with the download charges which I haven't subscribed for.
I called up the Reliance costumer care and asked them to deactivate my caller tune services after asking how is it that without any requests from my end the caller tune is activated to which the executive replied that its a default setting that comes pre activated with every connection.
I would like to complaint against this process wherein the company is making big money by unnecessarily charging customers for caller tune services for which they havent subscribed for. Also the request to deactivate my caller tune services is 20 days old now, but still it hasn't been deactivated.
Kindly look into this matter.
Dear Gaurima,
We regret the inconvenience caused. Please share your contact details so we can get in touch with you to help resolve the issue. Your feedback is important for us, Keep posting!
Regards,
Reliance Communications Response Management Team.
We regret the inconvenience caused. Please share your contact details so we can get in touch with you to help resolve the issue. Your feedback is important for us, Keep posting!
Regards,
Reliance Communications Response Management Team.
Hi Xxx, Please provide us with your contact details so that we can get in touch with you.Regards, Reliance Communications Online Support. Your feedback is important to us. Keep Posting!
Reliance Mobile — close the service without information
My mobile No. is [protected]. My massage voucher (of Rs. 11.00) renewed by the RIM of dated 13-10-10 of the 30 days, but this massage service closed by RIM after the DIWALI[protected] without giving information to me. I was continuing use the massage service, so my balance ended to 12-11-10. I had complaint to no. 198 (RIM complaint no.) and the executive told me it is company related, i cant help you!.So please take to action against the RIM and refund my balance from the company.
Sachin Gite
Khandwa
Reliance Mobile Service — DEDUCTING DAILY RS10/= WANT TO STOP SUCH DEDUCTION NO CUSTER CARE ARE TACKEN COMPLAIN
deduction of amount without any reasonI harish sarju sonar residing at kalyan hereby using a reliance prepaid mobile for last 2 months i am having a problem as they at any time with out any actual reason deduct Rs. from my Prepaid A/c. My Mobile No. is [protected]. i had complaint the same with there customercare but there also...
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