Show menu
Ask a Question FAQ Sign in

[Resolved]  Reliance Mutual Fund — Poor Service and cheating

I took this policy on 28th Sep'07 and i was told that i will receive
my policy documents within 10 days. After 20 days we contacted the same person (Pankaj) and he didn't picked our phone. after trying regularly for a week Pankaj's boss picked up the phone and he said that your documents are there in the Dwarka Branch and he will send the doc to us. No docs arrived. We again contacted him and the same thing happened. finally we called Reliance call center on [protected] and they told me that i dont have any policy with them. when i told them that my cheque is already cashed they said that they will escalate this further and gave me the complaint number 1146382 and asked me to contact after 10 days. when i contacted after 10 days there was no clue of the 1146382 complaint no and once again a new complaint number was given to me 1420103 and i was once again told to contact after 10 days. Once again i contacted them on 28th nov and once again got a new complaint no 1513609. No one was able to give me any information. On 1st jan when i contacted them i again got a new complaint number 1380068 and they asked me to send the fax of my statement which showed that money is already debited from my STC account. On 4th Jan they received the fax and they called me and told me that my doc are in the Reliance Dwarka branch and when i contacted them they told me that the doc are already picked up by my sales manager Karan Bhasin. When i contacted Karan Bhasin as usual he didn't have any clue about the same. Now i do not know what happened
with my money and what is happening with my policy????
Complaint marked as Resolved Aug 13, 2020
Complaint comments  13 CommentsShareTweet

Comments

Dear Team,



The services o[censored]TI MF are not up to the mark.



I purchased a MF of amount 5000/- and it has been told that it will be invested in old UTI Infrastructure.



But after 15 days I came to know by your local MF office( Sanjay Place Agra) that it have been invested in NFO of NEW infrastructure fund.



It was a worst moment for me because I could not found my desired fund it has been assured by their officers that it would also give me good growth. He gave me Folio no.[protected]NFO Infrastructure Dec. 2007) could not give me print of statement due to printer problem.



After 20 days today when I requested them to provide my statement they told me that they have not authority to provide us the same. I mate with Branch Manager he told me that only discuss with out side people. After having some discussion I came back with this perception that they are not here for service are for puzzle the customer only.



Requesting to company please resolve issue and provide me statement of given Folio no.[protected] also trained your officers to better treat your respective customer.



Thanks & Regards



Harikesh Dwivedi

Area Manager (CS-Motor)



Mob.[protected]
Dear Team,



The services o[censored]TI MF are not up to the mark.



I purchased a MF of amount 5000/- and it has been told that it will be invested in old UTI Infrastructure.



But after 15 days I came to know by your local MF office( Sanjay Place Agra) that it have been invested in NFO of NEW infrastructure fund.



It was a worst moment for me because I could not found my desired fund it has been assured by their officers that it would also give me good growth. He gave me Folio no.[protected]NFO Infrastructure Dec. 2007) could not give me print of statement due to printer problem.



After 20 days today when I requested them to provide my statement they told me that they have not authority to provide us the same. I mate with Branch Manager he told me that only discuss with out side people. After having some discussion I came back with this perception that they are not here for service are for puzzle the customer only.



Requesting to company please resolve issue and provide me statement of given Folio no.[protected] also trained your officers to better treat your respective customer.



Thanks & Regards



Harikesh Dwivedi

Area Manager (CS-Motor)



Mob.[protected]
Dear Sir/madam

please note that i invested under scheme Reliance Mutual fund tax saver
(ELSS)
.dividend warrant received under folio no [protected] was sent to you
(original chk already sent back to Hyderabad office, kavari computer
system pvt. ltd.)after correction in Bank Account No. [protected], Punjab national bank under name Gopal krishan bansal.



complaint was registered two months ago under no. [419528:206279] but still waiting for an action.



truly yours
G.K.bansal
(+91-[protected])
Dear Sir,

1. I am Capt Hemant Mehta (a serving Army Officer).I had invested an amount of Rupees Thirty Five Thousand (35, 000 Rs) in Reliance Natural Resources Fund under New Fund Offer on 20 Jan 08 in your Pune (Fc Rd Branch).

2. Being operationally deployed in field its really very difficult for me to access internet.From 20 Jan 08 its almost 04 Months and i have'nt yet recieved my statement of account and portfolio no.

3. You are requested to send me all these details at the earliest.

4. My correspondance address :-
Capt Hemant Mehta
16 Kumaon (Maneaters)
C/O 56 APO
Pin- 911316
Mob No [protected], [protected]

5. My Permanant address
Capt Hemant Mehta
S/O Mr Gopal Singh Mehta
Mehta-Niwas,
Near Indira Memorial Public School,
New Link Road, Pithoragarh (262501)
Uttarakhand
Tel No [protected]
Mob No [protected], [protected]

6. I'll be thankful to you.

Dated :- 16 May 08 :-Your's Sincerely
Hemant Mehta
(Capt)
Dear Sir,

1. I am Capt Hemant Mehta (a serving Army Officer).I had invested an amount of Rupees Thirty Five Thousand (35, 000 Rs) in Reliance Natural Resources Fund under New Fund Offer on 20 Jan 08 in your Pune (Fc Rd Branch).

2. Being operationally deployed in field its really very difficult for me to access internet.From 20 Jan 08 its almost 04 Months and i have'nt yet recieved my statement of account and portfolio no.

3. You are requested to send me all these details at the earliest.

4. My correspondance address :-
Capt Hemant Mehta
16 Kumaon (Maneaters)
C/O 56 APO
Pin- 911316
Mob No [protected], [protected]

5. My Permanant address
Capt Hemant Mehta
S/O Mr Gopal Singh Mehta
Mehta-Niwas,
Near Indira Memorial Public School,
New Link Road, Pithoragarh (262501)
Uttarakhand
Tel No[protected]
Mob No [protected], [protected]

6. I'll be thankful to you.

Dated :- 16 May 08 :-Your's Sincerely
Hemant Mehta
(Capt)
I am applying for UTI Infrastructure Mutal Fund Application No. 4558278.

Kindly computer generated statement send in my mail ID due to till i am not receipt the Statement.

Thanking You,

Deepak Gupta
Dear Sir,

1. I am Deepak kumar Gupta inveted in Reliance Natural Resources Fund under New Fund Offer on 20 Jan 08 & application No. - 6951266.

Kindly send the computer generated statement in my mail ID.

Thanking You,

Deepak Gupta
Dear Sir / madam,

Since last year, iam investing in Reliance -Diversified poer sector Fund through SIP, .( Portfolio no [protected])
though as per company policy, your are bound to send the quartely report on the investment done.but till date i hven't received any Soft / hard copy of report from the conpany

so kindly look into the matter & send the portfolio details as on date .

Regards,

kulkarni Amit
Tata Motors ltd
Mob - [protected]

RELIANCE RNRF FUND — FOR THE ATM CARD

DEAR SIR

PLE SEND ME MY ATM RNRF FUND

MY FOLIO NO IS [protected]

THANKS
PRABHA SHUKLA
hello sir i have lost my folio no. as well as account no but i have my atm of hdfc bank and still i have not recived my pass word please look after on this matter i will be very thankful for ypur this act of kidness.regard manoj kumar gupta
Respected Sir

I have redem my Portfolio No [protected] on 20th Jan 10, the chq was couriered on 4th of FEB 10, But still i have not recd the same, i have loged complain agst the same, Complain no is 08115360. still inspite of repeted requesed i am not geting any support from Customer Service.

Request you to pls look into this matter on priorty.

A line of confirmation will be hightly appreciated.

Thanks
Sweta Merchant
It took me two months and endless mail to get redemption from reliance mutual fund.
Worst customer service, poor attitude and totally unreliable organisation.
I would advice to give money to poor rather than invest in reliance mutual fund.
I have another story about the Reliance Mutual Fund. I have Market Return Normal Plan and I found, in each month two or three units will dropping regularly and I loss 18 Units in last 9 months. I call to the Reliance office and they told me there is no chance for it and they will not accept it. I login to http://www.reliancelife.com and write down the no o[censored]nits in each month then I have noticed it. You can also check this, you are also losing.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    66%
    Complaints
    18507
    Pending
    0
    Resolved
    11538
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709