[Resolved]  Reliance Postpaid Connection — sim card barred

i am sanjeev from trivandrum working with leela hotel . i have taken a post paid connection frm reliance service provider i have bought sim frm "ringtone"central building ,mg road pulimood,trivandrum-695001.the first day wnen i have taken connection i have submitted my document but it was nt full i promised to give rest afer few days whc i failed but after 5 days i gave all my document .the service provider said me now within 48hr they will activate my connection .but now its 7days they have nt activated my no .plz help me .now that service provider is nt picking up my call when iam calling him plz do something for me .
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam

I am holding Reliance Prepaid mobile # [protected] Purchased in the month of October from Gujarat. My mobile shows error message of Sim card Rejected so I visited to Reliance fort webworld. there representative replied me that they are helpless since they also don`t know this error arise of what.

If I want to solve this problem than need to purchase one new blank simcard on payment of RS.100. on that he can transfer my existing number along with unused balance.

I understand that on purchase of Reliance Sim Card even if customer is not in fault then also he has to pay money. Reliance should provide me free sim card if this problem persist.

This is not a mistake on account of customer.

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