[Resolved]  Reliance Retail Faridabad — Faulty DVD Player

Address:Faridabad, Haryana

I have purchased a DVD player of Soyer Brand from Reliance Mart, Crown Interior Mall, 21 KM Store, Sector-35, Faridabad and from the first day there is problem with the sound output. I gave the DVD player to Reliance outlet and your Engineer has not done any work on the same and it was returned to me stating that the problem has been rectified.

Their Engineer visited my home for the same complaint and stated that the DVD player is o.k. and is not ready to rectify the fault.

Regards,

Yogesh Bahl
Tulip-605, Green Valley
Sector 41-42
Faridabad-121010
Ph - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I received a callf rom Reliance Retail Store Faridabad and they have replaced the faulty equipment. Obviosuly this time I purchased Sony Brand and paid the difference amount to them.

Well done! But you should have done it prior to this complaint. Anyway thanks

Regards

Yogesh Bahl
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    622
    Pending
    0
    Resolved
    155
    Reliance Industries Phone
    +91 11 4356 1601
    +91 22 2278 5000 [Reliance Industries]
    +91 22 4477 0000
    Reliance Industries Address
    Maker Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Reliance Industries contact information