[Resolved]  Reliance Telecom — Bad network signal problem in Jalandhar city

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Punjab

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problem in signal of GSM in punjab
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From:
sandeep deol <[protected]@yahoo.com>
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To: [protected]@relianceada.com
Dear Sir/Madam

I'm a user of Reliance GSM number [protected] & [protected] in Punjab ( jalandhar city ) My 1st number is used at Rama Mandi and 2nd one at Vill. Alipur, P.O. Mithapur, Jalandhar.
Since from last few weeks i'm facing a lot of problem in signal. when i use my phone inside my home i got no signal from your network. every time i've to go at roof of my house to make a call..at roof i got just 1 or 2 signal bar. May be your nearest tower is not working. but i'm really surprised even i've make so many calls to customer care regarding this. they are continuously replying me the same wording from last 2 weeks, that there is technical up gradation is happening. in your area. I want to know that how long it will take to work in order.I'm really fed up by your BAD services.
In fact there was a network issue in your service since from i got your SIM that it takes long time to make my call connected bcoz everytime i got this message from your network whenever i tried to make any STD call. the message is " All routes are busy, Please try after some time"
i Never experienced this kind of problem in anyother network like VODAFONE, AIRTEL, DOCOMO Etc.
I request you last time to make your network in order and rectify my issue at Vill. Alipur regarding signal bar.

One thing more i wanna suggest you, I'm using Rs. 77 pack on my delhi number [protected]. previously it was totally free to call 20 paisa to any reliance network after recharging Rs. 77. now i got charged 50 paisa call rate for 1st reliance call.. but is hard to remember that i had made any 1st call yet or not..i mostly daily my home numbers of punjab and it take long time conversation. i request you to change this plan according to previous one.

Waiting for reply..

With regards
Sandeep Deol
[protected]