[Resolved]  Samsung 3d Led Tv — Accessories promised not given by dealer

Address:Mumbai Suburban, Maharashtra

I had bought a 3D LED TV and a Blue Ray 3D DVD Player from Ms. Snehanjali Electronics, Kandivli (W), S. V. Road, Mumbai in the month of November 2010. I was promised a 3D extra set of goggles and two 3D DVD Videos with it. I was made to visit the showroom for atleast 5 to 6 times to get my accessories. But till date it is not given to me. The two salesmen Aftab and Manish always give the excuse that the Company has not sent the same and hence they are not suppling it to me. I contacted Samsung Electronics for installation of the TV and their service engineer tells me that they have issued the accessories alongwith the TV set and DVD player long back.

Even the delivery of the TV set after making full payment was done after 15 days and after several reminders and visits.

I am harrassed and feel cheated of my dues for which I have paid a substantial amount. Kindly help

Regards,

Nilesh Nayak
1802A, Vrindavan CHS,
Padma nagar, Chikuwadi,
Borivli (W), Mumbai 400092
Mobile: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

yes.. i think samsung donot have enough stocks of 3D LED sets in india..
they are making their dealers to promise heavily and not supplying the promised accessories and even TV on time.
Nilesh .. how much you had spent for both tv and 3d dvd player?

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