[Resolved]  Samsung - 6kg. Fully Automatic Washing Machine — Machine doesn't work properly since purchase

Dear sir,
I have purchased a 6kg f/A WA80HAG washing machine of samsung on 26th march 2006.But from that date I was facing problems in that machine sometimes in motor, some time in drainage.spining etc.My complaint no. is [protected].From this no. you can check that how many times I made complaint to Samsung sevice center.Nearly after every 1 month or 2 month it get some problem.with in a warranty I request lots of time to change this peice, but every time your executive made temporary adjustment in it and ignore the matter.last year I also mail u, regarding this matter but nobody sees to
it(ref-15th oct 2007 from [protected]@gmail.com ).lastly, on 27th may 2008 ther is some problem in its drainage system, i make complaint to ur service center.Next day one of the executive(Mr. Rameshwar) visit our house that said that its drainage motor is to be changed and he will bring it next day.but I wait for him next day but he
didnt come.next day I call to ur CCS they said that he will come till noon, but when he wont come till noon then I call him personaly and he told that he will come in evening, I wait for him whole day but he didnt come.Next day I call to ur CCS, then again they say that he will come today
surely.In noon I call him but he didnt pick the phone.for 2 days he doesnt pick the phone .After 2 days he come and change the motor
Now hardly 15 day has gone, and again there is some problem in its drainage system.I have made complaint to ur CCs but I dont know whether any effective action will be taken or not.I never expect such type of response from such a big company.

I humbly request u either do any fruitful action or either pl take this machine(full of problems)with u.


Regards
Preeti Garg
Samsunh complaint no-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Washing Machine — Machine doesn't start

Purchased Digital Sensi logic machine in April-2007 in navi Mumbai. Recently shifted toGurgaon.Machine was working nicely for 10 days. Now giving problem.

Water does'nt fill inside machine, after powering up and selecting option water level, program
and process.
Checked water inlet-OK. . Pl send somebody to check as soon as possible.
My address: Flat-206, Royal Presidency-CGHS, Plot-5, Sector-45,(Near DPS) Gurgaon.
Ph: [protected]).

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