[Resolved]  Samsung Ac 1. 5 As18efa — INEFFECTIVE COOLING

Address:

Kollam, Kerala

I purchased a samsung split A/C 1.5 tonon 15/7.2010 (model no :AS18EFA).Six months passed uneventfully i noticed water leak from indoor unit service guys came and said that it is due to a faulty tray inside the unit .They rectified the problem without replacing the tray after a while the oscillation of the fan was creating an irritating noise and display stopped working .Again they came and replaced the display and corrected the noise.
After a year the cooling efficiency dropped drastically and water leak from the indoor unit again surfaced.called the same service center they througly checked the unit said there is gas leak ,topped up the gas level.within two weeks again cooling became ineffective.now they says the capacitor is damaged and replaced it .Even after doing all these corrective measures the cooling efficency was so poor that i had to call them again
This time they took the indoor and out door units to the service center for inspection called me after 2 days and said that condensor unit broke reparing estimate according t item is just under rs 5000
I asked them what caused the condensor to break as it is situated inside the outdoor unit .The replied that it is very fragile and even if a bird sits on it ,it can break.
My question is
1)Is it is fragile
2)if it is then why it is not kept safely
3)Am i supposed to pay this much money to correct any inferior product
I have a1.5 voltas split A/C in the same room which was purchased 9 years back .It never gave a head ache.I never had to replace till now
I preferred samsung because i always thought samsung products were of great quality and furability besides having great value for money and good service back up.But my experiance till now is very bitter
Kindlytake up this matter and do what you think is right