[Resolved] Samsung Ac — Denied to be repaired by samsung service station | |
Sir, My name is kallol Sinha and my residential address is 60/1 Old police line road, Berhampore, Murshidabad, West Bengal PIN-742102. I had bought a Samsung AC model no-AS18NAXXTL (1.5 TON) from Chalantika in Berhampore on 3/7/09 and was installed in my house. For a couple of week the AC had stopped working and a complain was registered to Berhampore Samsung Service Centre the number being M/10/4379. The service station employees had visited our house and denied to deliver services for free though the warantee period is due. They had to say that as the AC was installed by other people other then the campany employed installer I was excluded from free services. But in the time of installation there was none to install the same and in compulsion I have to do that with the suggestion from the shop keeper. We have had faith on the company and bought most of the appliances from the company.vIs this what we expect from the company? Is this what you mean by warantee? Looking for your help Kallol Sinha Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Samsung — denied to service
bad service denied for repairi have purchase a samsung mobile model no sch 159 dated 10/5/09 and i go to repair my cell dated 05/05/2010 your franchise sai enterprises athorised service centre place at janak puri distt.centre. who denied the my cell to repair then also warranty of cell is remain. he gives me reg no 13 but he refused to my cell and said no parts available in company. it cant done repair please sorry.again and again go to the service center but no reply from them. kindly repair my cell or change it. either go to the consumer court for compensation