[Resolved]  Samsung Ac — Service under warranty not provided

Samsung AC — Service not provided by dealer & company

Dear Sir,
I bought one Samsung AC in April 2008, at the time of purchasing no one told me that few services are free with in one year of buying. Now i come to know from my friend bout this.

I registered service request on 22nd May 2009 with BP no [protected]., No bodyturned up for one week and when service engg came then he was asking for money.

They closed the complaint by their own by saying that customer refused to pay.

I am very much disappointed with the service which you are providing to your customers. I will never recommend anyone for SAMSUNG product.

I think Samsung should stop their sale and they should first serve their existing customers with quality service.

Arvind Sharma

Samsung is worst service provider.

SAMSUNG AWT18ZKAXTL — INSTALLATION

TODAY I HAVE PURCHASED THE A/C FROM M/S ASHIANA'S ELECTROINICS, VERMA CENTER, BORING ROAD, PATNA 800001, PHONE NO:[protected], 2541351 VIDE INV NO: AE/1141/2009-10 DT 22 JUN 2009 BY CASH. Inastallation Charges applied but my machine is in hanging position and can fall down any time. I believe you are not covering any warranty if happenes so for the fault of the installer.

I humbly look forward for your kind intervention and doing the needful

With best regards

jkbose

Samsung AC — Not Working and No feedback from Company

I have a Samsung AC, which is not working Since 29th April 2010. I have lodge complained with Samsung Customer Care, My Complain No is [protected]. But After everyday followup no one is coming for repair. And only one feedback I received from Customer care It will be repair by tomorrow. Behavior of Customer Care is also not gentle.

My Contant no is [protected]

Samsung AC — repeated call for compalaint an un attendee

i have complained more than 4 times to customer care and tollfree line from date 23 june 2010 and they just came once to my residence and said need to change the ac will get back in 20 days and know one has turned back after that even after repeated calls ,so please revert back as soon as possible

Samsung AC — within 8months the ac is not working

even after repeated conversation through phone and mail the support service of samsung have failed to get back to me regarding the ac , so i have decided in what and al lways i canget justice i will go forward, with it and proov that samsung products are the worst i have ever bought , and will spread it all over i can ,in chennai to my knowledge ,maximum damage to the brand

Samsung-A.C. — Services not Provided

I have purchased a 2.00Ton A.C. on 8/5/09.As per cmpany,s condition they provide three services during the year,however the company provided only one service and that too after about six months.After complition of one year I reffered the matter to companyand I was asked to give details which i furnished immediately.After reminding them they asked me the same details again>after some time igot the reply that they have forwarded the details to concerned deptt and I will be contacted.
I am still waiting them to contact since more than one and half month.This type of service can not be expected from a reputed company,moreover as my a.c. has not been serviced by company during the period what if any defect if now noticed ?I feel stern action shall be taken against such defaulters.
yours
Manohar Gurnani
G-1, Ratnamauly Apptt
B/H Dhananjay Tower
Ahmedabad-380015

Samsung AC — Under Warranty Service of AC

Dear Sir , I bought a 1.5 Ton Ac from SAMSUNG in year 2009.

I filed a request on customer care for Under warranty Service in year 2010.
No body from SAMSUNG came for the service.

Till today I have been following for the service, Now they are asking for the Money to be paid for this service.

Kindly help, As i am not able to use my AC, and very much dis-appointed from this.

BRegards
Rishi Goyal
[protected]