Samsung / Ac Split — Not cooling

Address:

North West Delhi, Delhi

i complain for the AC not cooling on 10-Jul-2010 and BP number is [protected].
My complain was attended on 13-Jul-2010 and asked for service charge without
solving the problem. We asked the engineer to solve the problem and
we will pay the bill and he refused to entertain and went away without solving the problem.
Again we complain on 13-Jul-10 but no response received.
On 14-Jul-10 we again talked to your consumer care where your executive told us that
we would send you the engineer. But on 16-Jul-10 we received a call from Shiva, manager from cmplaint centre
and he informed us that i will cancel your all calls in future as these will come to me.

We have complaint for the same problem in April-10 which was in one year Service and engineer asked for the problem would be solved in 2 or 3 days but he never turned up. But we are still ready to pay the service charge.


virender.[protected]@gmail.com