[Resolved] Samsung Air Conditioner — REPAIR COMPLAINT NOT ATTENDED

[Resolved] Samsung Air Conditioner — REPAIR COMPLAINT NOT ATTENDED

P P K CHANGOIWALA from Delhi, Delhi

Dear Sir, i purchased one 1.5 Ton split air conditioner in Oct 2007.since 20th April 2009 the A/C is unserviceable.My complaint dt 28th April 2009 is still pending after a lot of reminders.It is supposed to be out of waranttee and i am ready to pay the repair charges (rs 1800/-) as per estimate given by the company.This is mere harassement to the customer.Pl help me in getting my a/c repaired. Is there any way ican claim compensation for the menteltension and notgetting service of a product claimedby the company. regards Changoiwala P K D251 VIVEK VIHAR DELHI-110095 [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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R. PACKIRISAMY

from Chennai, Tamil Nadu

I have purchased one 1ton split air conditioner in 2009 at Chennai but now it is in repair condition.still 14th it was working nice but on the next day there was no cooling so we had a complaint to the service center, my complaint number is [protected] on 16th April 2010 at 4.00pm. they came from meenakshi service center at Thiruvallur and found the problem, the compressor has gone out.but they don't have 1.ton spare compressor and also they are speak irresponsible words to us. and again they told that after one week it will come but we can't manage till that, because we have a small baby and that baby is suffering from fever. if we explain them they are not understanding our problem.so we request you to arrange the thing we need as soon as possible quickly for change in new unit because before one year the compressor has got damaged.please help us.
regards
R. packirisamy, No. 26 Ist Street, Thirumalavasan Nagar, S.M. Nagar (po), Avadi, Chennai 600 062. phone No. [protected],[protected].