[Resolved] Samsung Apps — Charged for No Downloads by Samsung Apps | |||
I was browsing through "Samsung Apps" in my Samsung GT-C3312 Mobile for downloadable games. As I was browsing through the site "http://202.87.41.147/samsung/...", I came across two games - "AlienMassacre" and "Cars2_GM". I clicked on the games on after another, to check out, if they can be downloaded. Shortly thereafter, I got two (2) SMSes stating that I have been charged Rs. 100 (i.e. Rs. 50 and Rs. 50) for downloading the stated games. But, in reality, NO DOWNLOAD HAD TAKEN PLACE. I had thoroughly checked my mobile for any downloaded files but, did not find any. Also, there was no "DOWNLOAD CONFIRMATION DIALOG BOX" displayed by the mentioned site. Please note that, I am an Airtel subscriber and incident took place on 16-June-2012. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
61%
Complaints
18887
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment