Samsung B519 Cdma Mobile — even uploading of software, did not solve my problem

Address:Patna, Bihar

I bought the samsung b519 cdma mobile on 05/09/2010.On 23rd Aug, 2011 , I went to the servicing centre of Danapur, Patna(VISHAL MEGA MART, AMRAPALI CINEMA, MAIN ROAD) .They did their job efficiently and my hardware problem solved very soon(auto on).But my software problem(displaying call logs) did not get solved that time. On 29th Aug, 2011 when I met with them, they told that concerned software has been uploaded in the mobile but still the problem is persisting.I did not take the mobile to look for further solution of my problem.I just want to knoe - Is it possible to have problem even after uploading of software.Please , answer me this only.
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