[Resolved]  Samsung B7722 — Auto Restarting, Hanging, Slow performance, Task manager open and End all applications, Voice not audible, Overheat.Touch not working.

Address:Chennai, Tamil Nadu

Auto Restarting, Hanging, Slow performance, Task manager open and End all applications, Voice not audible, Over heat

Dear Sir
I have bought Samsung B7722 in Sangeetha Mobiles Rajakeelpakkam, Chennai on 2-9-11. On 3-9-11 i observed that auto restarting problem in mobile. On that day the person from Sangeetha mobile told me to go to service center for software updating but due to their printer problem they provided the bill on 16-9-11 only.After that i went to service center (Mobile India, Tamabaram Sanatorium) on 24-9-11 for software updating but the problem not solved. Again i went to the same service center on 14-10-11 for the same problem,results processor board need to be replaced.
Today 17-10-11 the Samsung service center Techno care in tambaram also conformed the problem that processor board need to be replaced.
It is atrocious that need replacement of processor with in one month of the mobile purchase.Again i went to Sangeetha mobiles, i enquired about replacement but the same persons irresponsible hard speech was not good.

IMEI no [protected]
Samsung B7722 Purchased date: 2-9-11
Bill received from Sangeetha mobiles: 16-9-11
First service(software updating) :24-9-11
Second job card date:14-10-11 Bill no:[protected].Service not done. I get back that useless mobile.

I am not satisfied with this mobile. i want to replace the worst mobile. Now I am helpless.
Without anyway i have decided to go to Consumer court.



Regards
Arunkumar
+91 [protected]
v.[protected]@yahoo.co.in
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Aug 13, 2020
Complaint marked as Resolved 
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Till now did n't get any reply from Samsung customer services.

Regards
Arun

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